I remember when I first took over Price Change - didn't have the proper training (my "trainer" and I use that term loosely, called out 3 out of the 5 days that I went to that person's store to train), and I didn't think that I had what it took to lead that team - I was handed a team with blood red scores and expected to get them up ASAP, and the team members didn't take me seriously. I wasn't able to complete the workload all the time, and was struggling to get the scores green. I read up on every little thing regarding Price Change and figured out how each workcenter affected Price Change. I then sat with the team to hold a meeting, discussing with them the correct Best Practices (which none of the other PATLs before me cared about), their Core Roles (which again, none of the PATLs before me cared about), and what both Target's expectations were and what my expectations of the team would be. Once my team saw that I was doing what was in their best interest (and that I was actually working instead of wasting time BSing with people), they gave me the respect I deserved and I gave them my respect. Within a year, the scores were turned around from being blood red to getting green every now and then, and now my store is consistently green and I'm the district trainer for Price Accuracy. I know what it's like to have a rough day, believe me, I do, so if there's any questions you have or need to vent, feel free to PM me.