This is a joke right?

Pettjm54

Sales floor TL
Joined
Jun 8, 2011
Messages
195
#1
My STL said to me that Target is rolling out "smart phones and i-pads for use on the sales floor.."

Hes kidding right?

Cause that is just TOO awesome for my head to handle..
 
Joined
Jun 11, 2011
Messages
294
#2
I would think that would be a terrible idea. I mean, do they see how beat up the PDA's get? Plus not to mention the theft that would occur. I could see ETL's & STL's being given iPads, and TL's given smart phones, but nothing for team members.
 
Joined
Jun 9, 2011
Messages
78
#3
Hey, Lowes is doing it, replacing all their sales floor equipment with iPhones. Those devices meet the mark to replace the LPDA's in everything but durability. Id love to see the LPDA's move to Team Member status and have Leaders carry iPhones or iPod touches. That way they could check things like email, workbench, ect. While also integrating the Notification system into the device. I carry my iPhone all the time and it has proven to be very useful when helping guests. It sets a much nicer tone if I can look something up for a guest then have to tell them to "google" it. It would be nice to have that functionality be brand.
 
Joined
Jun 8, 2011
Messages
20
#5
We were told that the DTL's and such weren't supposed to use it on a walk so that they can remain more engaged with the team and the leads they're walking with, rather than having their heads down looking at the IPad, I've seen ours use it for a brief reference though during a walk.
 

The Mule

Jack Of All Workcenters
Joined
Jun 9, 2011
Messages
344
#6
As much as our equipment gets bumped, dropped and knocked over all the time, I'd hate to see how often they'll need to be sent out for repairs, lol.
 
Joined
Sep 3, 2011
Messages
60
#7
You are all missing the point here. Our current PDA's cost, literally, $800 per device or more. An iphone, in-bulk, would more than likely cost 1/4th of that. Even less if you ordered ipods to do the job (why would you use iphones anyway??).

As for iPads, I could only see target TL's or ETL's making use of them. They are far too bulky to be lugged around by the average TM, and the risk of damage during activities would be too extreme.
 
OP
OP
Pettjm54

Pettjm54

Sales floor TL
Joined
Jun 8, 2011
Messages
195
#8
You are all missing the point here. Our current PDA's cost, literally, $800 per device or more. An iphone, in-bulk, would more than likely cost 1/4th of that. Even less if you ordered ipods to do the job (why would you use iphones anyway??).

As for iPads, I could only see target TL's or ETL's making use of them. They are far too bulky to be lugged around by the average TM, and the risk of damage during activities would be too extreme.
This is what I was thinking.. ipods cost about 300 off the shelf.. how much more would they be if target were to use them for RfApps or Item search etc...

And as for the equipment control issue.. I agree that they should only be given to Leaders in the building such as ETL's and TL's

Ipads are used for planograms... that augemented reality deal.. hold the camera up to a gondola and the ipad will show you on the screen what product goes there.. as opposed to the "product images" on Online Planogram.
 

talan123

Team Member/Troll
Joined
Jun 16, 2011
Messages
652
#9
I'd just have the iPad 2 record the entire conversation while I'm walking around.

iPhones have a much higher resolution for cameras which can help a lot when scanning merchandise. Lower resolution images tend to get blurry and that doesn't like UPC that much.
 

buliSBI

Former Team Member
Joined
Jun 17, 2011
Messages
3,060
#10
Actually the real costs of the iPads are real cheap. They are made to be disposable. So the mark up is BIG.
 
Joined
Jul 13, 2011
Messages
220
#11
cost of PDA's is just stupid, ipods would be cheaper. But with that, most our plano team/ TLs etc are older and have trouble just trying to print something. I cant imagine them even trying to use a Ipad
 
Joined
Sep 20, 2011
Messages
234
#12
They would have to have intense cases if they would survive at my store...most PDA's and LPDA's break from being dropped this would be an intense cross over imagine the entire Instocks team with iPhones hahaha I wonder what guests would think...why they he'll is every worker messing with their phone?
 
Joined
Sep 3, 2011
Messages
60
#15
Yes! this! It does NOT need to be an iphone, it can be an ipod in an otterbox and the overall cost will be a fraction of the current equipment repair costs. This is something I waxed philosophical about to multiple employees I know for some years now, and it seems like stores are only NOW catching on. Bye-bye symbol, and your horrible monopoly with your ************ty products!
 

Guest Attendant

Former Target Team Member
Joined
Jun 9, 2011
Messages
422
#16
The Apple store uses iPod touches with a scanner bulit in to them. iPads may be good for something like inventory. Ditch the paperwork. Save a tree,
 
Joined
Jun 17, 2011
Messages
128
#20
They would have to have intense cases if they would survive at my store...most PDA's and LPDA's break from being dropped this would be an intense cross over imagine the entire Instocks team with iPhones hahaha I wonder what guests would think...why they he'll is every worker messing with their phone?
I once had a customer complain about an employee using a cell phone while talking to another guest..... it was the mobile rep assisting a customer with their new phone. After I explained that to resolve the complaint, they pointed at an ETL that was using an LPDA and said "see! she is using a cell phone too! Employees shouldn't use cell phones at work!" and stormed off. Later on I saw a comment on a survey that said the same thing..... I wouldn't worry much about that.
 

The Mule

Jack Of All Workcenters
Joined
Jun 9, 2011
Messages
344
#21
I can see the use of them for Workbench and e-mail access, but that's about it. iPods/iPads are great devices, I've used them and bought them as gifts, but I still can not see them replacing PDAs/LPDAs completely. On a per item basis they may be cheaper compared to the Symbol scanners, but the long term reliability isn't there to make them dependable enough to roll out roughly 350,000 new devices to all the stores in the chain. I've seen PDAs take a fall and keep on working that would make an iPod's screen crack just recording it. They would have to have a completely new support system put in place to handle repairs with that volume. Are they even capable of communicating with our mobile printers? What about hardware changes with future models? Would we have to replace the entire line every few years? There are valid reasons why you go with a basic, dependable product when it's something you rely on so heavily. What about theft by guests with sticky fingers around careless TMs?

Again, the device itself is great(and trust me, it's hard saying that as I LOATHE Apple as a company), but I just can't see it as a reliable, practical replacement for our established equipment. As a supplement device to those who need it sure, but nothing more.
 
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