So I have a question on how to transfer a call back to the operator. Sometimes I will pick up a call on the wrong extension. Or sometimes the guest will have a question for another department. I know if you're on a phone that has a dial tone (like in electronics, or on a portable) when you pick up you can just press "flash+0" and it goes back to the TSC/fitting room (whoever answers your store's calls). However, I have not had luck when using a guest service phone (when you have to press # then 2280). Is there a way to transfer them back on those phones? I was also taught how to park a call back to 2280 a while ago and just announce it, but I have since forgotten.