Shouldn't autofills be pushed first so true backstock is more acc when i come to the back? We push the truck first and we find that while pushing autofills, a lot of them are BS because we pushed the same item from the truck. Mostly food. You'd think that the BR should be cleared first
Does your store acknowledge the DCI and run the push application before the autofills drop? Running the push application updates the accumulator for the entire truck immediately. Autofills update the accumulator as each item is pulled so unless you have pulled the entire autofill before the trailer unload starts, you're going to have duplicate items like that. The problem with pulling the entire autofill before doing unload is that it is more efficient to send it straight from the truck to the floor.
Say you have a case of 4 bottles of laundry detergent and that is exactly what is needed to fill the shelf. One case of that detergent happens to be on the truck as well as the backroom:
SCENARIO 1: Autofill is dropped and pulled before unload starts.
1. Detergent is pulled from backroom and sent to floor.
2. Detergent on trailer is placed on backstock pallet.
3. Detergent from backroom is stocked on shelf.
4. Detergent from trailer is backstocked and the backroom guy is cursing the accumulator for pulling the exact same thing earlier.
SCENARIO 2: Autofill is dropped and pulls happen during unload.
1. Detergent is pulled from backroom and sent to floor.
2. Detergent from trailer is sent to floor unless it happened to have already been pulled before PUSH was ran.
3. 1 case is stocked on shelf, 1 case is sent to backroom.
4. 1 case of detergent is backstocked and the backroom guy is cursing the accumulator for pulling the exact same thing earlier.
SCENARIO 3: Autofill is dropped after unload has began.
1. Detergent goes from trailer to floor.
2. Detergent is stocked on shelf.
The detergent in backroom doesn't get touched at all because the accumulator knew it was already being filled by the truck.
Our process has the truck acknowledged and PUSH ran by 10pm with the autofill scheduled to drop at 10:15 to ensure that the accumulator has finished updating from running the push. This is best practice because the less time you have to handle an item, the better. The only exception you would want to make is for perishable items like dairy because running the autofill after push means that the new product will be sent to the floor while the older product stays in the back but that's a whole different issue.