Recent content by allinone

I was shopping at Target yesterday, and a team member actually told me "Target strives for AMAZING guest service!!." Complete with hand motions. It was all I could do not to laugh my ass off until I was out of her sight haha

The ETL-HR must sign off on corrective action (and even cochings are documented by him/her). Any ETL-HR worth his or her worth knows that you in no way are responsible for those keys. Sit down with your ETL-HR and thell them EXACTLY what happened. Let us know how it goes!

Yes, for the person who signed the keys out (or who is supposed to hold those keys, if a key carrying team member). I believe target recently revised this policy as well, it can result in a final warning OR a coaching. However, I'm not sure what guidelines they use in determining the appropriate...

The FTL should not have lent you his/her keys to begin with. You shouldn't be held accountable for them. Period.

someone want to give an in-depth explanation on all of this? Sounds AMAZING!!! :P

So as many of you know, I recently applied for the open operations manager position at the call center I worked at. I was denied that position, however, without even applying for it, I was asked to fill the open Director of Human Resources position! They said they thought it would be a better...

UPDATE: Through a very, very strange coincidence, I met my ex's former long time boyfriend. Am I still hurt? Yes, But I'm not sad anymore. I'm completely happy my douche of an ex (and the bag it came in), is OUT of my life: HE LIED/EXAGGERATED ABOUT EVERYTHING!!!! (Me and his other ex compared...

Thanks everyone for the responses. I guess it'll just take time. I agree with pellinore, I think I jumped from medication to medication in hope for a quick fix. One other thing that concerns me: When I was in the hospital, especially in the ICU, I was prescribed the following: IV Fentanyl, IV...

I was debating writing such a personal topic on here, but I figured my anominity is maintained and maybe I can get some advice, although I'm not sure what would help that I haven't already tried. I know some of you on here knew me from way back when when I was confident, motivated, and...

It's EXTREMELY hard to get fired at where I work, but when you tell a joke like that to a team leader-let alone one with a jewish sounding last name-and ANOTHER TL to witness it, yeah you're done. Had to sign our statements, give them to HR, the HR director immediately called that CSR into the...

Well I was walking through another department to get to my department when a CSR who was in my initial orientation/training class, comes up to me and we chat for a while. OUT OF NO WHERE, he tells me this "joke"---keep in mind I have a last name that is VERY jewish sounding (I'm not jewish...

haha at least someone knows my pain! In strategic you can never ever hang up. period. I missed my target days "YOU F****** As*****" "Okay sir well you have a great day" *click*

only bad part is documenting/paperwork/followup for threat calls is a ***** haha

As some of you know, I work for a UPS call center as a team leader in strategic (preferred customers). Whenever a call escalates to me, it's usually bad. Their preferred customers, they get our full name (only strategic customers get our full name-no other department in the call center) and if...

I actually had a romantic relationship with a former member/administrator lol. We discovered we lived close to each other after talking about forum related stuff via PM'ing.