Recent content by Ayoriva

  1. Ayoriva

    Service & Engagement Can I speak to a manager?: A front end thread

    Last time I called the 1-800 number was because something I was trying to return had no dpci and I was on hold for 15 minutes and then hung up on 🙄 guest ended up walking out saying they’ll call later.
  2. Ayoriva

    Service & Engagement Can I speak to a manager?: A front end thread

    They only price match Walmart.com and Jet.com
  3. Ayoriva

    Service & Engagement Can I speak to a manager?: A front end thread

    Whoever answers calls from the 1-800 number is terrible. I had a guest come in yesterday with a screenshot of a Bing search of the gen 3 apple watches. Said Target.com was selling them for $199.99. He goes “But when I clicked on Target it showed the original price. So I called you guys and he...
  4. Ayoriva

    Service & Engagement Can I speak to a manager?: A front end thread

    I’m staying past seasonal! And they pulled me aside and asked if I’d be GSA. A little nervous but with training I’m very excited!
  5. Ayoriva

    Service & Engagement Can I speak to a manager?: A front end thread

    Which also I’m all for because if it was me I’d want that 20% off too. I was in the middle of a transaction when another GS TM came up and frantically said to not do this after this one and when the GSTL came up she even said we needed to do.
  6. Ayoriva

    Service & Engagement Can I speak to a manager?: A front end thread

    Does your store do this? With these daily deals we have guests coming up to guest services saying they bought something days ago and now it’s 20% off. So they want a price adjustment. I opened guest services this morning and my first three guests were 3 moms with receipts that had like 10 toys...
  7. Ayoriva

    Archived Called out and seasonal

    I’ve been with Spot since September 25 and this was my only call out.
  8. Ayoriva

    Archived Called out and seasonal

    I had to call out yesterday because I couldn’t stop throwing up. But I’m seasonal at guest service and wanted to stay on with the company. Guess I should look for other jobs.. How often do seasonal TMs even get to stay on?
  9. Ayoriva

    Service & Engagement Can I speak to a manager?: A front end thread

    What about Thanksgiving?
  10. Ayoriva

    Service & Engagement Can I speak to a manager?: A front end thread

    How is service desk on Black Friday?
  11. Ayoriva

    Service & Engagement Can I speak to a manager?: A front end thread

    Another stupid question.. say a guest bought something and the next day it goes down in price or on clearence. What’s the best course of action? I’ve had other GS say no and others refund and resell. Whats the most efficient. (I’ve been employed for a month. I’m sorry if my questions are stupid.)
  12. Ayoriva

    Service & Engagement Can I speak to a manager?: A front end thread

    Hello! Ive been at Target for a month officially. I’m at guest services and I had a few questions that I thought I’d ask here. 1. If someone came up saying they got overcharged and they did, in your opinion, what’s the best way to fix it? 2. If they missed scanning their Cartwheel, what’s...
  13. Ayoriva

    Archived Won’t download Cartwheel

    Thanks guys. I guess it freaked me out when she said corporate.. but I guess that was her whole point to scare and belittle me. 😂 I wanted to be snarky but I’m technically seasonal so I’m trying to be a good little employee.
  14. Ayoriva

    Archived Won’t download Cartwheel

    I told her that next time Cartwheel is really easy to use and to download. (Honestly I just wanted to say something cause I know some other GS who wouldnt honor it) and she came firing back at me saying she won’t download it and that I should always do it for her and that she’s knows someone in...
  15. Ayoriva

    Archived Won’t download Cartwheel

    What do you do if someone comes up to guest services saying they want the Cartwheel deal and they don’t have Cartwheel?
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