Last time I called the 1-800 number was because something I was trying to return had no dpci and I was on hold for 15 minutes and then hung up on 🙄 guest ended up walking out saying they’ll call later.
Whoever answers calls from the 1-800 number is terrible.
I had a guest come in yesterday with a screenshot of a Bing search of the gen 3 apple watches. Said Target.com was selling them for $199.99. He goes “But when I clicked on Target it showed the original price. So I called you guys and he...
Which also I’m all for because if it was me I’d want that 20% off too.
I was in the middle of a transaction when another GS TM came up and frantically said to not do this after this one and when the GSTL came up she even said we needed to do.
Does your store do this?
With these daily deals we have guests coming up to guest services saying they bought something days ago and now it’s 20% off. So they want a price adjustment.
I opened guest services this morning and my first three guests were 3 moms with receipts that had like 10 toys...
I had to call out yesterday because I couldn’t stop throwing up.
But I’m seasonal at guest service and wanted to stay on with the company.
Guess I should look for other jobs..
How often do seasonal TMs even get to stay on?
Another stupid question.. say a guest bought something and the next day it goes down in price or on clearence. What’s the best course of action?
I’ve had other GS say no and others refund and resell. Whats the most efficient.
(I’ve been employed for a month. I’m sorry if my questions are stupid.)
Hello!
Ive been at Target for a month officially. I’m at guest services and I had a few questions that I thought I’d ask here.
1. If someone came up saying they got overcharged and they did, in your opinion, what’s the best way to fix it?
2. If they missed scanning their Cartwheel, what’s...
Thanks guys. I guess it freaked me out when she said corporate.. but I guess that was her whole point to scare and belittle me. 😂
I wanted to be snarky but I’m technically seasonal so I’m trying to be a good little employee.
I told her that next time Cartwheel is really easy to use and to download. (Honestly I just wanted to say something cause I know some other GS who wouldnt honor it) and she came firing back at me saying she won’t download it and that I should always do it for her and that she’s knows someone in...