Recent content by RedBoy

It's funny because I have been considering whether or not straying from retail would be a good option. I get a lot of joy from helping others but Target sometimes attracts nasty people (this is true of all retail, of course). How does your new position compare? Is it as crazy? Do you run around...

I really appreciate your immediate reply, but I didn't mention that: I LIKE how much I get to do as a GSA. It's nice running from part A to B to C, as it keeps my day from being boring and helps add the numbers up on my pedometer. I didn't specify this in my first post but I really think I'd...

Okay, sorry if this isn't in the appropriate spot of the site, first of all. I'll keep it short - I've been a GSA for a while now, and though my specific store isn't as needlessly evil as some of yours (and I've been on the clear, honest TL path for a little while now), I feel ready to try...

I hope it works out for you. A lot of people bag on the position, but personally speaking I like being a GSA. It's hectic and stressful and I get sick of the REDCards and other such metrics, but I love working in a fast-paced environment and always having something to do. It's not often tedious...

Yeah, typing in the DPCI from the receipt is something that I also don't like doing, but at our store this situation happens super infrequently. Last week or so I had these girls trying to return a lamp with the tag off, and when I was doing my regular inspections I noticed that there was a...

Depends on the situation. Are they returning a piece of clothing without DPCI (graphic tees, non-Target brands) with receipt? The receipt will have the DPCI listed. Enter it manually, then defect out the merchandise as it cannot be resold (at least at my store we don't put repack stickers on...

Hello all. I was looking through the back catalog of posts and I noticed some that answered what I'm about to ask, but I'd like to request some more specifics regarding the position that I haven't been able to find. - I interview for GSA soon but the job is basically mine. I'm nervous despite...

I've been doing the service desk for a while now, and I feel confident in my abilities. Obviously NASATS and all, but there are some general things that I think are universal. Something my supervisors like about me is that save for serious circumstances (fraud of any kind/completely bizarre...

Ahh, you're absolutely right. Wrote the title without much thought added to it, didn't mean to put this site down.

This is something I think about a lot when skimming through this site: I know it's common and obvious knowledge not to give away too much info about yourself here, because what you say can be traced back to you. But have you or anybody else at your store ever gotten in trouble for reasons...

So my GSTL left his notes lying around and I noticed something interesting...next to my name (which was written in large letters, so of course I snuck a peak) I saw EX in red letters. Most others had E' s, and I don't remember everything else except one O. Can somebody explain to me what all of...

People lie. The smart thing to do is make up small stuff that they know we won't check. I had this old, rude lady in my checklane a little while after doing go-backs for chem. She told me that $3.99 Up&Up toilet papers, the only thing she was purchasing, were marked as $1.83 each. She told me...

It wasn't small-talky, in the sense that we all really got into the conversation, specifically the Sony stuff. We had more to say than what is on the surface of that topic, so it just felt like talking to friends to me. I might have used the phrase "small talk" incorrectly.

Most important thing a great GSA of mine taught me was to pick my battles wisely. Don't give your store away, especially due to the perceived word of a team member from a store that you don't even work at. Don't accept fraudulent returns, or shady gift card stuff, or any open media, or air...

Something I've gotten better at doing is finding specific things to discuss with each guest. A guest bought some Annie merchandise, for example, and I laughed about how annoying that Hard Knock Life song is, always being looped at the electronics dept. The guest and the guest next in line...