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    Archived Promoting to ETL

    What team lead role would you say is the best to promote to ETL from? Which role would give one the most "exposure" and ability to shine? All opinions are welcome!
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    Archived Plano team leads!

    Question for my fellow Plano TLs: how closely to the hours on the adjacency calendar do you hold your team? How do you monitor this? And what does your follow up look like. I am struggling every week to maintain green transitions set on time, and I'm certain it's because we are not meeting the...
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    Archived HELP! ETL interviews?

    Thanks guys!!
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    Archived HELP! ETL interviews?

    First, congrats!!! Secondly, Can you give me an idea of what questions you were asked? I'm prepping for ETL interviews and would like to have an idea.
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    Archived Suggestions, advice, and general feedback wanted!

    This is awesome! Just what I was looking for. Thanks so much for the feedback; some great action items there I can put to use immediately!!
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    Archived Suggestions, advice, and general feedback wanted!

    Good point. I suppose I should start learning more about the Logistics process...
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    Archived Suggestions, advice, and general feedback wanted!

    I was told we are over head cont on SrTLs. We currently have 3 and are slotted for 2. My STL said she does not want to send me out for interviews until there is ETL positions available in our district, currently there is not. I'm not exactly sure I want to pursue Logistics; I'm not a fan of the...
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    Archived Suggestions, advice, and general feedback wanted!

    Hey all, i come to you with hopes of feedback and advice! I have been with the company for going on 6 years now. I have held several team lead positions, including Target Cafe, Starbucks, GSTL, and Presentation. I am hoping to promote to ETL this year however my process recently went to an...
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    Archived Plano nightmare

    Thanks so much! I strive to be a good leader, the kind of leader I'd like to have if I were in my team's position. Sometimes stuff happens that throws off your day, but you can't lose sight of the goal! My former ETL told me once, "this is retail, there will never be a perfect day!" That was...
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    Archived Plano nightmare

    I fell into a similar situation when I took over Plano. I partnered with my ETL to get any extra hours available, sometimes there were none. Then, I made a solid plan for current week's workload. Each week, I added in any POGs that were not current. I sat with the team and laid out where we were...
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    Archived New in Position GSTL - Advice?

    I was a GSTL in a high volume store for just over a year. Priorities include keeping the front end brand, filling/setting check lane endcaps, and meeting guests needs. Learn to say "no problem" to your guests and your day will be much easier. Teach your team to be bold and make it happen for the...
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    Archived Question for the PTLs

    Thanks so much for your feedback! I am trying to be more effective in my role this year, and I'm sure these tips will help me!
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    Archived Question for the PTLs

    Hello fellow PTLs!! Questions for you: how do you plan out your workload? Do you just start at one aisle and move on or do you find the worst aisles and set those first? How do you organize your desk? I'm trying to be more organized this year; ended last year at 94% transitions set on time and I...
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    Archived Process for becoming ETL?

    So, quick question: what is the process for going from TL to ETL? How long does it typically take once you begin "prepping" and what can a TL do to expedite the process?
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    Archived Counterfeit bills?

    Not sure what best practice is for counterfeit bills. We have been getting about 5-6 counterfeit $100s a day!!! I've noticed they go to our newer cashiers and at the end of the night there they are! My question is: when a cashier calls the gstl over for a bill that is suspicious where do we go...
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    Archived starbucks tl

    Log into workbench>food>food inventory management>store order detail report then go to hq delivery report. You should be able to find delivery dates there
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    Archived How do I move on bottom performers???

    When I see that with my cashiers, I call them aside and tell them that instead of seeing the Redcard as a conversation killer, it can be used as a catalyst for conversation. For example, guest purchasing diapers and formula: hi how are you today? How old is your baby? Really a six month old? Are...
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    Archived How do I move on bottom performers???

    I have called each of my cashiers in to the office just to chat with them on a one on one. I've let them know that I am passionate about our guests and want to help them be amazing at their jobs. I have talked to them about why we care so much about that RedCard and how their job truly impacts...
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    Archived How do I move on bottom performers???

    Thank you everyone! I have a meeting with our GE tomorrow; I have some fun ideas to motivate our cashier team that I'm going to put in motion.
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    Archived How do I move on bottom performers???

    Thanks for the advice everyone! Good call out on the training piece, I really feel that we need to watch what training they are getting. I know we have a cashier who is a great team member, and does anything asked of him, but doesn't really engage with the guests because he is just a shy guy...
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