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  1. B

    To that one Team Member I - ARCHIVED

    Oh and about the bags...really?!?!? If your issue is about a cashier not remembering to give you a 5c discount; then again, you have bigger issues. If you really think that’s a serious problem, then bring it up to your supervisor. Best of luck... Or just park further away and pick up change in...
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    To that one Team Member I - ARCHIVED

    Sounds like you’re the one with the grumpy attitude. As a new cashier right before Xmas, I asked the same types of questions about “Funkos”, “LOL dolls”, and “fingerlings”. It basically went like: Me- “oh wow these things have been so popular! What do they do??” Guest- Explains some weird...
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    To that one Team Member I - ARCHIVED

    Is this a real thing?? If so, it’s genius! Get all of HL on board so they actually pay attention to signs while they’re zoning! Partial bonus points for finding signs below the wrong product?!?
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    To that one guest

    TTOG, I was having an awful day due to personal reasons, so I made it a priority to fake act happy and cheerful for you. I’m sorry that your hearing aids don’t work well or if I didn’t speak loudly enough, but that’s no reason for you to speak to me the way you did after being unhappy about a...
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    To that one guest

    Charging stations would be brilliant! I usually have my charger on me or at GS so will offer it to the nice guests just trying to use cartwheel after their phone died. I’ve noticed a number of bars adding these charging stations as well. It’s basically like the new ATM I have yet to ever see...
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    Archived Wic guest

    In that case (that the non-WIC items are surprisingly more than they expected), can’t you still just remove those items without voiding or doing anything to the WIC payment? Like $25 of stuff and they expect $20 of it to come up as WIC, only $18 does, then I’m pretty sure I can just remove that...
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    Archived Wic guest

    Yeah the card just automatically knows what is eligible when they swipe it. It print off a verification thing they can check after the WIC card swipe. Then they run their other card for the rest of the transaction. I guess if they have an issue with what WIC approves then they can return it...
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    To that one guest

    Should’ve said something under your breath! I mean...in your head that she couldn’t hear. She probably just assumed you’d say something about her crazy ass.
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    Archived cashier problems

    The app linking cartwheel, coupons, TM discounts, and payments all at once is awesome! But it’s also mildly terrifying. Can’t just click pay absentmindedly anymore. Now it’s “guest, this transaction will be charged to your redcard, is that okay?” Then either “what’s a red card?” Or “but wait I...
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    Archived creepy guests

    “You know, that guy up there in the navy polo might be able to help you with that. He’s superrrr friendly”
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    Archived cashier problems

    Also, not scheduling breaks back-to-back during the busiest times. One person gets stuck on their register a couple extra minutes or takes longer getting back from break and it’s all fucked up. When I’m covering the front, I tell the guy with the 2:30 break to wait until the girl with the 2:15...
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    Archived Your Weirdest Scam/Fraud Moment?

    S For ours I think it’s if the amount is under $5. If it’s sketchy (like @Leo47 guest), then I’d just do it as a merch return card. I don’t know the protocol for cashing out merch return catds except that it wouldn’t work at my store. However, if your POS is allowing it (but it’s obvioisly...
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    To that one Team Member I - ARCHIVED

    Yeah, I’d assume this is why I was scheduled for 5.5 hour shifts, except the GSA/GSTLs insist on making me take a lunch break “just in case” and because it’s policy to take it by the time you hit 5 hours (in a 6 hour state). Today I tried to refuse and said I would leave before 5.5 hours in (as...
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    To that one Team Member I - ARCHIVED

    So think I’ll get much resistance when I tell them I’d rather not take a lunch at the recommended 5hr in time? I’ve had one 5.5 hr shift before and didn’t know better so I took a 30 in the middle of it as scheduled, so guessing I’ll be scheduled one for these shifts as well...
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    To that one Team Member I - ARCHIVED

    Recently got scheduled for a bunch of 5.5 hr shifts so will be feeling your pain soon with the breaks! We’re a 6-hr state, but in the past I’ve been scheduled/told to take a lunch break even if only scheduled for 5 hours. For upcoming shifts, planning to tell them that I will be fine without...
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    Archived Condescending Quote Thread

    Always love those guests.... It’s not that I don’t know how to, but that I can’t sell you $5k in Amex gift cards, look up your redcard pin, process your Wal-Mart shirt as a return, etc... (Though yeah I actually probably don’t want to anyway because of your attitude)...
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    Archived Condescending Quote Thread

    You see, my guest is veryy special and spends THOUSANDS of dollars here (just ask her ).... and she insisted that we have her item. So where should I go pretend to look for it?
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    To that one Team Member I - ARCHIVED

    Everytime a guest reminds me to remove them, I joke that I’m not even sure these tags do anything.
  19. B

    To that one guest

    Sorry our Kodak kiosk doesn’t do shit except sometimes print out pics (occasionally).... Go see @GSAguy with all of your photo concerns ;)
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    Archived Guest Surveys

    Front of receipt, at the bottom. Not sure it shows up on every one or if it’s random. One GSA keeps trying to force us to highlight the survey section and encourage guests to complete it. So now I get to harass guests about cartwheel, redcards, and then harass them about an extra survey on...
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