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You don't need supervisor numbers for post voids. If you hand key in the receipt id an option for post void will appear on the right hand side of the screen.

RG--I'm sorry you having this experience. When I first became a GSA the role was very new to our store, one of our GSTLs was on medical leave, the other was a brand new transfer and the one other GSA we had was not good at his job and I had to figure it out largely on my own, but I didn't have...

This is an excellent explanation of what to do with Online Only and AS IS items--they can only be managed properly through SmartSort and SIM. How you are signed into the PDA has nothing to do with it.

This! Target guests are very spoiled. They seem to set a standard for us that they don't for our competitors. This is often annoying, but I consider it proof of what a good job we do even when we are understaffed and overwhelmed that the guests think we can perform miracles for them.

Hahahaha! That's awesome! Although I've picked up PDAs left sitting on the front ledge of the baler at my store more than once so I guess it's surprising this hasn't happened at my store too! (That I know of anyway) If this upset him, that LOD's head would explode if he saw how we handled our...

There must have been a prompt or she wouldn't have asked for your birthdate. GSAs and above have supervisor numbers and can enter a birthdate without needing to swipe and ID or get an override to accept a handkeyed date so that must be what happened.

She could have just said, "No thank you. I'd rather not.", but I guess doing something she didn't want to do and then complaining seemed ..... better?

..... This is exactly what should have happened and the fact that it didn't was entirely on the GSA's shoulders, not yours so please don't feel bad.

Nicely put!

No, you haven't at all. I really do understand your intentions. I was just trying to offer you some friendly advice on how to handle these situations the Target-way, especially since I know that you want to stretch out beyond your current role. Playing things their way will help you get there...

RG--I'm going to back up what Imerzan and mrknownothing have to say on this. I can see what your intentions were here but you need to consider how it looks to both the LOD and GSA. It looks like you are playing them against each other which isn't going to sit well with either one of them. I'm...

Wow!

Too stupid or too apathetic? Oh, nevermind. I don't know and I don't care.

It's not in there, Rarejem. It's in the bottomless cartoon bag that's holds everything there is and it's right next the all of the item's someone said we carry.

Are you saying your opinion is worth more because you are an exec.? Please don’t be a job title snob. I’m sure your mama is real proud that your position includes the word “executive” but that’s not relevant here. You are welcome to throw around your opinions and ideas along with the rest of us...

Actually, I'm not proPDA for everyone. I am well aware that some areas have a greater need for PDAs and their need takes priority when PDAs are in short supply. I have loaned out my GSA PDA to someone who was working far more time-sensitive tasks than my own often enough to know that. I have...

I think if you just get it into the right department, its okay to just throw it wherever!

To explain what a worklist is I'll have to explain SmartSort is. What SmartSort requires is for every reshop and returned item collected at Guest Services to be scanned either on a register or a PDA while signed into the SmartSort application (this actually happens automatically during the...

So when I'm trying to reshop an item that is super-similar to the items around it can you tell me exactly which peg hook it goes onto? Can you tell me that when I have the only one of that item in my hand so there isn't a matching one on the shelf/peg to tell me exactly where it goes? Can you...

Firewater, the PDAs don't belong to you. Should they be turned in to the proper location when not in use? Yes! But they are tools for everyone so don't ***** when other people need them. And how does a PDA make people lazy anyhow?