greetings

Inbound guy from small format store(recently upgraded to large format) . Though we haven't gotten bigger on the inside. Always kinda leary of any establishment that would have me as a member- (paraphrasing/embellishing) groucho marx

I'm not scheduled to do self checkout at all next week but I had to do it yesterday and got onto a few times for not "talking to the guests". I told every single one of them "Have a good night" but I'm guessing they want me to personally go up to them and ask how their day was. I have no problem...

So I have a question, for leaders and TMs. do you greet everyone you see at the store the same and if you say hello or good afternoon and they don't respond what do you do? Do you repeat it or do you just let it roll off your back? And TMs if a leader greets you or says hello or good afternoon...