Archived Advice for new Starbucks TM?

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redeye58

Hasta Ba Rista, Baby!
Joined
Jun 9, 2011
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19,963
While I'm not a SBTL, there are a few around the forum who can answer a little better than I.
Where you a SBTM before promoting? If so, for how long?
With any leader, a good way to gain your team's trust & respect is to:
Do what you say & say what you do
Never assume
Don't ask them to do anything you yourself wouldn't do
Lead by example
and always know what's in your walk-in.
 

redeye58

Hasta Ba Rista, Baby!
Joined
Jun 9, 2011
Messages
19,963
There's a few threads around regarding TL duties, opening/closing protocols & making drinks.
I can only speak from observing my TL (he's also a TL trainer so he's good) but he believes very much in leading by example.
 

mrknownothing

purveyor of things
Joined
Jun 10, 2011
Messages
10,148
I seem to be having difficulties viewing the link… When I click on it I get an error message. Anyone know why?
You have to login to wiki at the top of main screen. Then, you see the link.

If this doesn't work, just go to the Wiki tab at the top of the forum. You should be logged in automatically, but if you're not, your login info is the same as for the forum. Then use the search bar to search for Starbucks or go to the Workcenters page.
 
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