Announcing a new TL.

Joined
May 6, 2020
Messages
265
So my store is losing TLs as usual.

However I have noticed they never announce their replacements.

Our store used to do this but now you just notice a new face or hear it through the grapevine.

Is this normal?
 

Jayunderscore

Closing TL
Joined
Oct 20, 2019
Messages
21
So my store is losing TLs as usual.

However I have noticed they never announce their replacements.

Our store used to do this but now you just notice a new face or hear it through the grapevine.

Is this normal?
When I joined my store we did a small huddle where I was introduced to my team, but that’s about it. The morning team has no idea who I am. 🤷‍♂️
 

CleanMyBackRoOm

Hard lines Wizard
Joined
Sep 27, 2014
Messages
269
When I joined my store we did a small huddle where I was introduced to my team, but that’s about it. The morning team has no idea who I am. 🤷‍♂️
Make sure you make it a point to introduce yourself to every TM. You want them team to know who they can come to.


If you ever have any questions about CL TL let me know. Idk how long you've been in role but I have been one of the first. My store test ran it the week my SD got the ORG change a few years ago and it's been smooth sailing ever since.
 

Jayunderscore

Closing TL
Joined
Oct 20, 2019
Messages
21
Make sure you make it a point to introduce yourself to every TM. You want them team to know who they can come to.


If you ever have any questions about CL TL let me know. Idk how long you've been in role but I have been one of the first. My store test ran it the week my SD got the ORG change a few years ago and it's been smooth sailing ever since.
Thanks! I’ve been in the role for a couple months now and things have settled a bit, though on occasion I’ll have someone from the Inbound team call in and have no idea who I am. Also still haven’t met one of our GMTLs since they’re usually gone hours before I come in.
 

ClosingQueen

Night Owl
Joined
Aug 7, 2019
Messages
61
Luckily most people know me as I've been at my store for years. I always introduce myself to new TMs so they know who I am and my position at the store. We've had several new in role and external hire TLs recently, and other areas of the store had no idea who they were. I try to tell all new leaders to introduce yourself and use your title, ex. Hi I'm Closing Queen I'm the Closing Leader Sunday through Thursday, please call me if you need anything. I'm on channel 1, welcome to the store.
 

seasonaldude

That Asshole in OPU
Joined
Oct 3, 2018
Messages
2,505
Thanks! I’ve been in the role for a couple months now and things have settled a bit, though on occasion I’ll have someone from the Inbound team call in and have no idea who I am. Also still haven’t met one of our GMTLs since they’re usually gone hours before I come in.

On the other side of this, I had to call in for the next morning recently. I got our closing TL who I've never met despite his being in role about 6 months. We both were had a hard time figuring out who we were talking to. After I hung up, I texted my ETL to "call out" again just to be on the safe side.
 

Planosss reborn

User friendly.
Joined
Apr 30, 2017
Messages
3,483
On the other side of this, I had to call in for the next morning recently. I got our closing TL who I've never met despite his being in role about 6 months. We both were had a hard time figuring out who we were talking to. After I hung up, I texted my ETL to "call out" again just to be on the safe side.
You are such an asshole
 

TLSpot

Keeper of the Beans
Joined
Dec 19, 2019
Messages
70
So my store is losing TLs as usual.

However I have noticed they never announce their replacements.

Our store used to do this but now you just notice a new face or hear it through the grapevine.

Is this normal?
The last few replacements have not been announced ahead at mine but I assume it’s due to the amount of people at my store going for the positions.
 
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