Flabbergasted
Ex-GSA
- Joined
- May 20, 2014
- Messages
- 1,699
So I recently went through day one of training and I learned that at our store, we ask EVERY guest about RCs. The prompt also comes up every few transactions and the leaders have instructed us to be especially pushy to whichever guest is unfortunate enough to come into our lanes when it's Prompt Time. Basically, instead of asking once and dropping the matter when they say no, we have to hand them a pamphlet, ask once more and explain how we have a credit & a debit. I feel so bad for the guests and my fellow TMs who have to put up with this. Funnily enough, the TLs seem to really buy into the corporate culture, as one of them training me said she "couldn't wait" for "that special moment" when I sign up my first guest. Dafuq?
Sorry, just a rant. I can already tell I'm going to love working for Spot.
Sorry, just a rant. I can already tell I'm going to love working for Spot.
Last edited: