@redeye58 is being a barista that bad?
BEING a barista isn't that bad; it's the uber-entitled guests that make it bad.
I had quite a herd of regulars that were really cool to deal with but your whole day could be shattered by that 'one guest' that:
-bitches that you didn't make their drink the 'right' way despite following everything written on their cup
-gripes about paying for add-ons because all the other SB don't charge (yeh, that's a lie)
-whines that the drinks cost too much (like I have ANYTHING to do with pricing)
-said I scanned their card/app wrong because they're SURE they have a free drink
-says the pastries are stale so they should get one 'free'
-is pissed that we're out of (fill in favorite obscure item here)
-questions whether the free drink promotion ended more than a week ago; yes, I'm sure of the dates.
-brings a grande-sized cup, pays for a tall & gets pissed when you MAKE them a tall instead of filling up the cup
-snaps you didn't spell their name right on the cup (doesn't matter, you still don't respond when I call your drink because you're playing on your phone)
-insists the coffee isn't fresh (just brewed it 8 minutes ago)
-is pissed we don't have a place for them to plug in their devices while they set up their office on two tables (& conduct a couple of interviews) for hours while only buying a small coffee
And this is just the short list.