BTS is killing the morale of the flow team. Between the huge trucks and the skeletal staffing they are going to start dropping like flies. Our trucks are averaging 2500 and payroll is allowing me 16 total team members for a 4am SuperT. Does anyone have any suggestions for keeping the morale high, while not killing the expectations of working safe and fast? They are working hard but it just seems like we are fighting a losing battle. Any help or insight would be appreciated.
it's rough here too with the large trucks, and flow leaders and tm dropping right and left. just pitch in, if your team sees you're having a good time it will help them get through it; in the end that's all we can do
. talk to your etl/stl about snacks or a special reward for finishing on time and coming clean.
you could also ask the etlhl/sl about possibly bringing in their good tm an hour or two early to help push. if its a tl, they can help manage productivity while they push. we do this a lot. pog also helps a lot, with the expectation they get helped in return when they need it during heavy sets.
as far as bts, we treated it as ptm the moment it set. we took a couple of aisle in miniseasonal and stocked all the pallets out onto aisles so they would not be in the back. the flow team flexes all bts from the truck, and in the backroom what we have in backstock is sorted into paper/folders/writing/etc. we utilize the endcaps in stationery as flex bts as well. it helps with the "freakiness" if youre in a college town; our pulls are very small for those areas.
