Calling out before store opens

Joined
Nov 5, 2017
Messages
16
I checked the forums but i didnt see anything about how to call before the store actually opens probably missed it there was a lot of pages to go through. Anyways please dont give me shit for calling out but I will not be able to do an opening shift tomorrow as I have had stuff going on and I have to do something important anywho do the calls even go through before the store opens ? do you have to tell them the day before /ASANTS ?
 
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Joined
Nov 27, 2015
Messages
1,648
If it's an opening shift, you can usually call out the night before.
 

toredandkhaki

Throw me somewhere in the store, I'll stick
Joined
Jun 25, 2014
Messages
149
The calls would still go through before the store opens, as long as someone is in the store to pick up the phone. I'd say ASANTS for calling off the day before, they might hold it against you if effort wasn't taken to get the shift covered
 

HRZone

ETL HR
Joined
Jul 30, 2016
Messages
5,631
If you're an overnight store someone is able to take calls at all times. Even at 6am stores there is someone at around 515-530 who can take callouts.

Some stores don't let you call out the night before, but some appreciate the advance notice.
 

GoodyNN

Plays with strings; Bacon Number of 2
Joined
Sep 27, 2017
Messages
1,468
Since you already know now that you won't be able to work, I would call NOW and give HR a chance to try and get coverage. It can be really hard to find someone to pick up an opening shift on short notice.
 
Joined
Nov 30, 2017
Messages
14
I used to work overnight and the tl's or LOD will take the call, when you call and while the recording is on push the zero button and it goes to the phone, it might take a while if they don't have the phone with them or can't answer right away, then when opening LOD comes in they always ask if there are any call outs and h.r. starts making phone calls to get someone in.
 
Joined
Jul 8, 2016
Messages
301
Call in...usually press 0 to skip the store greeting audio. LODs are there at like 5 - 6 am usually at most stores. Some may be too far from a phone to even hear it so you may need to call every 5 minutes sadly if there is only one leader there.
 

mandie89

ElectronicsTM
Joined
Oct 5, 2015
Messages
348
I don't work at an overnight store but the flow and plano team are usually there at 4AM, and they're all usually checking their emails at the TSC until 4:30AM or so, so if I have to call out before an opening shift, someone will normally answer. It's a pain in the rear getting them to answer after that, though. For me, at least.
 
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