Are team members allowed to do that? I only ask because according to the SFT guy I am supposed to do it when some degenerate breaks or damages one of the waves or crowns. He always says "fill out a service request" and I say "I don't know how to do that". Instead of him offering to show me how to fill one out, he just basically makes it seem like I should know how to do it. I always tell the ETLs if someone damages or breaks one of the waves or crowns because I don't want to be blamed for it. If I'm not allowed to do so or don't have the authorization, then fine whatever. For now, all I know how to do is fill out one of the red tags. I can't control what irresponsible flow and early morning backroom team members do to the machines. They simply don't care.