pellinore
Life sucks and nothing good can come of it.
- Joined
- Jun 16, 2011
- Messages
- 1,997
The IT team seems to be doing work on our computers/registers. It used to be that right after you scanned the cartwheel there would be a total amount of savings listed.
Now, there is no "savings" and the amount comes off when you press the TOTAL button...but still no "savings" is listed. Is this going to continue.....
....sometimes when I scan cartwheel the register shows no "savings"....but clearly the cartwheel coupon is supposed to take the percentage off...so I will give the guest a coupon discount that should have been taken off.
With this new way we'll only know the savings as the transaction completes on the register....and then there's no way that we can do a "fix it fast"...so the guest loses the discount.
I really hope that this new way of totaling cartwheel is temporary while the IT team does its magic.
Now, there is no "savings" and the amount comes off when you press the TOTAL button...but still no "savings" is listed. Is this going to continue.....
....sometimes when I scan cartwheel the register shows no "savings"....but clearly the cartwheel coupon is supposed to take the percentage off...so I will give the guest a coupon discount that should have been taken off.
With this new way we'll only know the savings as the transaction completes on the register....and then there's no way that we can do a "fix it fast"...so the guest loses the discount.
I really hope that this new way of totaling cartwheel is temporary while the IT team does its magic.