Archived Customer service training?
- Thread starter Evildead2
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Customers at Walmart, not spot?
I don't know what you mean lol.
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- May 21, 2014
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Spot refers to them as guests 😛
LOL ohhh. You guys got me double guessing what I read. SO any idea what Customer/guest service training would be for 30 minutes along with 3-4 others at the same time?
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Also, they might just be using guest service hours to fill in "coverage" that's needed. Not sure
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edit:
Also possible that someone was trying to put you in there for your whole shift but didn't do it properly.
When using my time, you have to "assign" your work center before and after each break when you're adding someone into the schedule. Especially if that isn't your main workcenter.
IE: 12-830 shift
12-145 cashier / (in your case) guest service
145-2 break
2-4 cashier
4-445 lunch
445-630 cashier
630-645 break
645-830 cashier
***********************
edit:
Also possible that someone was trying to put you in there for your whole shift but didn't do it properly.
When using my time, you have to "assign" your work center before and after each break when you're adding someone into the schedule. Especially if that isn't your main workcenter.
IE: 12-830 shift
12-145 cashier / (in your case) guest service
145-2 break
2-4 cashier
4-445 lunch
445-630 cashier
630-645 break
645-830 cashier
Last edited:
toredandkhaki
Throw me somewhere in the store, I'll stick
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- Jun 25, 2014
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My store schedules a BR TM under training to pull POG batches, so who really knows with spot
P
PassinTime
Guest
What vibe walk thing? Wasn't part if my training.
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Vibe walk stopped a few months ago.
P
PassinTime
Guest
I started with Spot last fall. Never had a vibe walk or saw a newbie have one either. So, what did one do on a vibe walk?
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- Jun 13, 2013
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It's for vibe training most likely. I have it tomorrow morning. It's with one of our Sr. TLs and we are going to watch a few videos and talk a bit about guest service.
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oath2order
Scary Socialist
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I swear to god if they try to give me this I'll call out.
Jill of All Trades
hang on, I've got a blinker
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Are you getting self checkout?
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oath2order
Scary Socialist
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If I wanted to be vibed, I'd stay home in my room with the blinds closed.
yes why
Not that I know of.
That would be pretty cool.
mrknownothing
purveyor of things
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Sounds like the training everyone got when the VIBE rolled out a few years ago. The ETLs kept a checklist to make sure everyone on the TM roster went through the training, and every new hire since has had to sit through the "Service Academy" a.k.a. Vibe training.
oath2order
Scary Socialist
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Wasnt vibe last year
It's probably pin and chip. Everyone needs to complete this training asap as its at to roll out to all the stores.
I talked to a few TM's and this seems to be It.
I did mine today. Oh so exciting. You get to play a game of "Can you remember what you just read a few seconds ago" Wow what will they come up with next?
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