Hey guys,
I'm a ETL Logistics relatively new to the company and interested in why we have many of the processes we do. Many of the questions are critical but I'm not interested in the blame game only in trying to develop a better process for my store so please help me out. I was hoping someone with some experience in the DC could help me out with the following things:
Re packs - Why? They dramatically slow productivity in the store as they have to be sorted, even if they are the same department class that tends to be multiple aisles and while I put a clean process in place it still cuts efficiency dramatically. Why do we use these?
Softlines- Sizes are almost always off, the DCI report says I'll get the following and 50% of the time the sizes are off. It plays hell with my flexible fulfillment so I'm curious how we get so few MSPKs in hardlines (1 in 200) and so many in soft lines (1 in 10).
Trailer loading - the load bars are amazing, simple but really effective. Naturally I'm sure y'all hate them because stores often fail to return them and they take more of your time, but they cut down on damage a lot. But how are the trailers loaded? I understand weight distribution plays a key role, but I often find things like a box of tide on a box of pillows at the top of the trailer, or pallets all right by the entrance causing unload to slow as the trailer will be weighted down to much for automatic equipment.
Trailer feedback forms - Lets be realistic about feedback, the DC gets about 10% of the feedback it needs because that form is so detailed. Precision is important, but I don't have time in the middle of the unload to stop everything and get the trailer #, DCI #, Pallet #, Carton Number, Etc etc. Often I'll note what happened, and try to give feedback at the end of the day only to find the my support cannot go through without often irrelevant information.
In Stocks - the pressure on the DC has ratcheted up substantially as the company focus is now heavy on being in stock, what effects is this having on you guys and have things gotten better? Just curious because my in stocks are actually getting worse which tells me someone who was key at my DC either left or got termed.
Thanks in advance for info!
I'm a ETL Logistics relatively new to the company and interested in why we have many of the processes we do. Many of the questions are critical but I'm not interested in the blame game only in trying to develop a better process for my store so please help me out. I was hoping someone with some experience in the DC could help me out with the following things:
Re packs - Why? They dramatically slow productivity in the store as they have to be sorted, even if they are the same department class that tends to be multiple aisles and while I put a clean process in place it still cuts efficiency dramatically. Why do we use these?
Softlines- Sizes are almost always off, the DCI report says I'll get the following and 50% of the time the sizes are off. It plays hell with my flexible fulfillment so I'm curious how we get so few MSPKs in hardlines (1 in 200) and so many in soft lines (1 in 10).
Trailer loading - the load bars are amazing, simple but really effective. Naturally I'm sure y'all hate them because stores often fail to return them and they take more of your time, but they cut down on damage a lot. But how are the trailers loaded? I understand weight distribution plays a key role, but I often find things like a box of tide on a box of pillows at the top of the trailer, or pallets all right by the entrance causing unload to slow as the trailer will be weighted down to much for automatic equipment.
Trailer feedback forms - Lets be realistic about feedback, the DC gets about 10% of the feedback it needs because that form is so detailed. Precision is important, but I don't have time in the middle of the unload to stop everything and get the trailer #, DCI #, Pallet #, Carton Number, Etc etc. Often I'll note what happened, and try to give feedback at the end of the day only to find the my support cannot go through without often irrelevant information.
In Stocks - the pressure on the DC has ratcheted up substantially as the company focus is now heavy on being in stock, what effects is this having on you guys and have things gotten better? Just curious because my in stocks are actually getting worse which tells me someone who was key at my DC either left or got termed.
Thanks in advance for info!