Asked my ETL-SE about this the other day when a storm was coming in. I said, “so what’s the official policy? If there is lightning and thunder, I don’t really feel comfortable with a metal three tier?” She shrugged, laughed, and walked away. My TL was legit concerned about me going out, but luckily no one arrived during the worst parts.
Fast forward a few days... really bad storm. I had to buy rainboots, new socks, a new pair of jeans, and I got a spare target tshirt because I was that soaked and literally couldn’t spend the rest of my shift like that. SD laughed and joked with my about how wet I was, so I asked if it got much worse (spoiler: it did!), was there a policy in place or what should I do? She shrugged it off and said, “Well, if someone wants to switch with you, then you can do that, I guess, but we have to keep the DU time green.”
It got worse. High winds, low visibility, thunder and lightning. My TL made me stop because she was legit worried for me. SD tells ETL-SE and now they are both mad at TL. I have to take them out again. Rain slows down to just normal downpour, so my TL pulled me to do other stuff and assigned someone else and I got dry clothes, but it was chaos. I wish so bad that there was technology that could prompt on the app when the guest arrives that says, “due to weather please come into the store for the safety of our team members or come back.” something like that.