We have to be honest, ya'll know.I always smirk when I see the "before you sign your life away" link! So fun to read again!!
I wish my ETL was lke this. They always seem to know more than I do about my area, but has never even once done any Starbucks training. They push my team to the limits, by taking my payroll and giving it to other areas. When my team struggles wih their tasks, my ETL gets ugly and implies that my area is a cakewalk. I wish I could make my ETL understand...If you're new to the company then your greatest resources are your TLs and TMs. Apply what they know with the garbage corporate teaches. You'll find that a best practice doesn't always mean best solution. Long term TMs and TLs know the business the best and can help you become a better leader.
I wish my ETL was lke this. They always seem to know more than I do about my area, but has never even once done any Starbucks training. They push my team to the limits, by taking my payroll and giving it to other areas. When my team struggles wih their tasks, my ETL gets ugly and implies that my area is a cakewalk. I wish I could make my ETL understand...
^Wow, that was brutal. All stores are not the same. We do our cleaning, but my ETL is killing my team with extras. When we do a ton of sales and are only handed 120 hours, it is hard to do anything other than guest service. Sorry, but I will have to agree to disagree...
And my area is not fully staffed. I have been fighting to hire more baristas, to meet compliance. And, I keep getting shot down....
Sorry to get off topic-that was just a hateful response.
Can you get into management @ Apple? If you like retail, you'll find better benefits and (typically) much happier people!!Thanks for your responses. I actually enjoy retail I was a team member at a clothing store for 3 years and now a team member at Apple and I'm looking to make a career out of retail management. I have read so man threads about ETL's hating their experiences I often wonder if this is their first retail job because it can be a shock.
I know a former ETL who went to Apple. They love it!Can you get into management @ Apple? If you like retail, you'll find better benefits and (typically) much happier people!!
That depends entirely on your location and your STL. Within five months I already had the Sr. Merch and STL trying to force me out. However, I would not drink the cool-aid and continually questioned how they wanted things done, which were often not best practice.You won't be expected to produce results for the first 12 months. And implementing a new idea or expectation can take months to see results so don't get discouraged. They'll be tough conversations but they're not intended to get you termed. After 12 months is when they'll start evaluating you more seriously.