I don’t want to divulge too many details, but it happened as I was just scanning items in my basket and not bagging them so I didn’t realize right away that I missed any. It was such an awful feeling when I realized though. It’s so embarrassing to know that people now think I’m like that. They claim it’s confidential between AP and HR, but with how quick people talk at this store, I’ll never be able to show my face again.
AP doesn't just magically watch all of your transactions, they don't have time for that.
Either they have seen you do this before, or you did something to cause them to suspect you were doing this.
I termed probably a billion people for intentional missed scans or under-ringing during my time at spot, and every single time, this is how it went:
1. Someone (AP, TL, Another TM) sees something a bit off, goes to AP or a TL (who goes to AP) and says something. OR - AP sees you giving indicators of theft, which I won't expound on but there's plenty of research out there on concealment behavior.
2. AP will open an investigation and begin monitoring your transactions remotely.
3. Either they find nothing, and you never know. In which case they will probably follow up randomly. Once the thought is planted it will never go away. People don't like to be wrong.
4. Or they find something and shitcan you.
Out of an unfathomable amount of these situations I can count on one hand (three) the number of times they were wrong.
- Once when we had a new APS who was a little overzealous and tried to can a cashier for under-ringing when someone was using UPC stickers on lego boxes and she didn't catch it.
- Once when the same APS tried to term the entire overnight team for not paying for sodas, and not realizing that they couldn't actually pay for them until after midnight when the registers reset and could be banked (which going back to review, they all did).
- Once when we had a fill in AP ETL who tried to term me for throwing product into the compactor, which I did, but he felt immensely stupid after swimming into the compactor for an hour only to find boxes of product marked destroy. He also smelled bad after so I made fun of him endlessly for months by calling him "stinkfoot" until he reported me to HR. The name stuck. It was worth it.
