I was trained at the beginning of December how to use the register in case they needed back-up (I'm normally softlines) They asked if I felt comfortable at the register and I said "yes" thinking they meant being at the register for fifteen minutes at a time for back-up. I had no idea I'd ever get a cashier shift. I've been with Target for three months and came in at seasonal time, so I understand that it was busy and they were probably trying to train people quickly. I felt kinda overlooked and on my own while training on register, but I understand why things were hectic.
Today is my first cashier shift and I'm scared the GSTLs will get mad at me for not knowing as much as the other more experienced cashiers. I know how to do RedCards and bag and accepting debit and cash is easy, but I don't know what to open the drawer if I need to (is there a button?) or how to put up the belt between the register and the other counter, when the difference in a price is high enough that I need to call a GSTL to approve a price change, or if I'm supposed to have a guest sign a receipt if they use a credit card--if they are, nobody's ever told me. Also if it's better to use the light when you get alcohol or need a price change or to use the button on the register. I can survive 15 minutes at the register for back-up (last time i was shaking pretty uncontrollably, but I lived) but I'm really nervous about standing there for 5.5 hours. I just don't want the team leads on the front end to think I'm stupid or the guests to get annoyed with me. I was thinking about giving the shift away, but I realize this is a fear I need to get over. Does anyone have any tips for a first time cashier shift?
Today is my first cashier shift and I'm scared the GSTLs will get mad at me for not knowing as much as the other more experienced cashiers. I know how to do RedCards and bag and accepting debit and cash is easy, but I don't know what to open the drawer if I need to (is there a button?) or how to put up the belt between the register and the other counter, when the difference in a price is high enough that I need to call a GSTL to approve a price change, or if I'm supposed to have a guest sign a receipt if they use a credit card--if they are, nobody's ever told me. Also if it's better to use the light when you get alcohol or need a price change or to use the button on the register. I can survive 15 minutes at the register for back-up (last time i was shaking pretty uncontrollably, but I lived) but I'm really nervous about standing there for 5.5 hours. I just don't want the team leads on the front end to think I'm stupid or the guests to get annoyed with me. I was thinking about giving the shift away, but I realize this is a fear I need to get over. Does anyone have any tips for a first time cashier shift?