- Joined
- Oct 14, 2011
- Messages
- 825
So earlier today I got a letter in the mail from Target. I assumed it was probably some employee mailing list they hadn't taken me off of or something and didn't pay attention to it.
Just opened it up, and it is a $400 gift card with a letter from a VP at Target HQ apologizing for an incident I had with a team member at a store I visit. (I'm a vendor) Basically just some corporate spiel about "our continued business partnership with you and the company you represent is of utmost importance to achieving our goals".
I have to admit, when I quit my job as a TL who had been at Target for years, I felt like the company had really taken a nose dive in every regard.... but they have been a class act when I have dealt with them from a vendor perspective. Maybe not always when dealing with TMs (obviously), but from ETL on up they have really done their best to act professionally.
I wouldn't be surprised if my manager gets one of these too.... I will have to ask him.
FYI - I am not naive enough to think this was anything that personal. It is obvious the letter is probably pre-printed, (especially since it doesn't actually mention what happened... just some line about "the incident you experienced with our company representative") and I assume they probably have a stockpile of these waiting to go out whenever they have an incident with a vendor.... I'm sure STLs/DTLs probably have some form on workbench they just fill out to have these auto-sent, but I still think the fact they even do this is pretty classy.
Just opened it up, and it is a $400 gift card with a letter from a VP at Target HQ apologizing for an incident I had with a team member at a store I visit. (I'm a vendor) Basically just some corporate spiel about "our continued business partnership with you and the company you represent is of utmost importance to achieving our goals".
I have to admit, when I quit my job as a TL who had been at Target for years, I felt like the company had really taken a nose dive in every regard.... but they have been a class act when I have dealt with them from a vendor perspective. Maybe not always when dealing with TMs (obviously), but from ETL on up they have really done their best to act professionally.
I wouldn't be surprised if my manager gets one of these too.... I will have to ask him.
FYI - I am not naive enough to think this was anything that personal. It is obvious the letter is probably pre-printed, (especially since it doesn't actually mention what happened... just some line about "the incident you experienced with our company representative") and I assume they probably have a stockpile of these waiting to go out whenever they have an incident with a vendor.... I'm sure STLs/DTLs probably have some form on workbench they just fill out to have these auto-sent, but I still think the fact they even do this is pretty classy.