I had a guest ask me to tell him the story of my namesake, think Roman Catholic saints. .... it was interesting ... especially since I didn't know this guest was with the Archdiocese and he didn't know I have a masters in systematic theology.
So true. I get these all the time. I've had to hit the additional assistance button on several occasions because I can't get off the phone with a guest no matter how hard I try and it annoys the hell out of me. It's as though they think we have nothing better to do so they'll give a 30 minute description of the full chain of events leading up to their problem that would otherwise take a minute and 30 seconds. Then you have the ones that you have to keep repeating the same answer 100 different ways because they can't seem to get it through their thick skulls. :dash2: