I truly considered walking out during closing recently, and so did one of our stellar SLTMs. She is AMAZING, and works very very diligently. One of our TLs is absolutely horrible, but got the position due to having had the "correct education" but even some ETLs get annoyed with this TL too. I like my team, but almost every time this TL closes and I work with them, they make me cry because they're so rude to everyone and everyone feels discouraged by the end of the night, and this night was no different. Finally, I pulled out my MyDevice as I was putting away go-backs late that night when we had all the guests just at the front lanes and none on the sales floor, and just put in a request to not close with this TL at all for now. HR and one of the great ETLs (she's awesome) ended up mentioning how they heard about what was going with the TL to myself and the Softlines TM that I mentioned earlier, and that they were looking into it as well. It made us feel better, and it was nice to know we weren't alone in the ways we felt. I'm glad I didn't just give up and leave over one leader, when the rest of the leadership in the store is great. Nearly all the SFTM is frustrated with this person, and we wouldn't be surprised if they were gone by BTS time, if even that.