- Joined
- Jul 2, 2023
- Messages
- 13
After our store remodel, some popular products disappeared from the sales floor, and even though they're sold at nearby Targets, never returned to our store even more than a year after the remodel. Specifically, padlocks, furniture felt pads, and adult step stools went away completely.
We have an entire empty section/column in the tool, paint & Command Strip aisle that has been barren since the remodel -- enough space to add several choices of those items, but our store carries none. It's like a Twilight Zone episode, because that empty space is a blind spot for everyone from new employees up to the district manager, and the guests and I are the only ones that can see it. I get asked several time each day for those items by disappointed guests.
I've been working for the company many years, but only weekends, so I lack training on procedures. What are the proper channels to get those items back, so I don't have to hear "I didn't really want to, but guess I'll have to go to Walmart" from yet another guest? -BobSherunkel
We have an entire empty section/column in the tool, paint & Command Strip aisle that has been barren since the remodel -- enough space to add several choices of those items, but our store carries none. It's like a Twilight Zone episode, because that empty space is a blind spot for everyone from new employees up to the district manager, and the guests and I are the only ones that can see it. I get asked several time each day for those items by disappointed guests.
I've been working for the company many years, but only weekends, so I lack training on procedures. What are the proper channels to get those items back, so I don't have to hear "I didn't really want to, but guess I'll have to go to Walmart" from yet another guest? -BobSherunkel