Sales Floor I cannot stand my TL

[httpsjiung]

Today, I got in trouble like 3 times by my TL and the first time definitely wasn't even justified. I called for a GM member who I knew was close to the isle I was in if they could help me really quick to see if they knew where a certain grocery item would be in the back room because it was delivered yesterday, and they offered to show me where because they knew exactly where it was, even though they didn't have to. My TL then asked me where I was and started yelling at me when they got to me because I was apparently holding up the GM members jobs...I only talked to them for like a minute 😭. They also said that I was giving them attitude over the walkie when I wasn't because I talk in that tone all the time and now they have something to say?? (my voice is naturally very monotone) The GM member that helped me overheard them yelling at me and told me that I should report them to HR because they do this too often and they were in the wrong for that because they know I wasn't giving them attitude.

Another time was because I called out an INF (I checked every single location of where it could've been because I got in trouble before for not doing so) and then I said on the walkie TWO times that the INF was found. They then came to yell at me again because I didn't stay put and wait for them to come to me and not listening to their directions when they never gave me directions??? 😭 All they said was that they were coming to help me. They should've been more specific then. Like I'm not sure what they wanted me to do in that situation because I've called out that I've found the item already and I had like 10 minutes left on my OPU and they are always watching everyone's OPUs like a hawk.

I honestly feel like switching departments because I do not have the mental capacity to be doing this every single time they are there. Whenever my other TL is there everything goes perfectly fine and I actually get the job done better and I've never gotten in trouble with them ever, but when this TL is there they always try to find every little thing to get me in trouble.

 

[Hardlinesmaster]

You were taking too long on picks, I think.

 

[httpsjiung]

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[httpsjiung]

You were taking too long on picks, I think.

That's not it, I checked out with a different TL and they told me that my performance was really good today, so I'm assuming that my pick time was good. OPUs were crazy today and most of the batches were at 25-40 minutes.

 

[Hardlinesmaster]

You will not be able to switch depts under 90 days. Ask your direct tl for input. Let them know what happened.

 

[countingsheep]

If your under 90 days its tyoical a tl finda a newbie to pick on. Yiu need to talk to your hr this is not ok behavior and can lead to toxicity and drop in staff which is already hard to maintain. People like this need to stay out of public facing joba

 

[nevermind]

My store has a toxic a.f. TL who has been there since the store opened (along with the SD and select other management) As long as I've been there she's been making tms (old and new) cry with her terrible people skills. She's had numerous complaints filed against her by TMs and even other TLs but nothing ever happens. It sucks really because when she's there - like 5 days a week - her voice on the radio just ramps up everybody's anxiety level. New hires are like WHO THE FUCK IS THIS BITCH AND WHAT HAVE I DONE TO BRING HER ATTENTION ONTO ME even when they don't work directly for her.

 

[SuperTarget]

I've had good and poor team leaders as I've been with Target over the years. Thankfully most of those poor team leaders no longer work for Target and the rest of them, I can at least have a respectful relationship with despite not agreeing on everything.

What I would suggest is to partner with your ETL/ETL HR if a team leader is affecting your ability to do your best work. Feedback is just as important for a leader as it is for a team member. I'm a new team leader and just getting up to speed but I personally would want feedback from my ETL or team members if I wasn't delivering the best culture or work environment for my team.

Don't let it affect you personally but do try to address any misunderstandings with your leaders.