Archived "I swear I didn't even wear it" – the Halloween Costume Returns

[starmaster1000]

It's the day after Halloween, and you know what that means!

• "I only opened it to try it on." (Costumes)
• "I bought too much candy." (Bags of 1/2 ton of candy)
• "We didn't have the party after all." (Decorations)

 

[NKG]

You forgot-
"I bought this yesterday and now it's on clearance. Can I get a price adjustment? "

 

[starmaster1000]

You forgot-
"I bought this yesterday and now it's on clearance. Can I get a price adjustment? "

Oh, yes!!

lol so if I'm correct, we don't do any of the following, right?:

• Price-adjust seasonal items after the holiday has passed (namely, for this thread, Halloween items after 10/31)
• Accept returns on seasonal items after the holiday has passed

Or is this an ASANTS thing?

 

[countingsheep]

Dont forget those blasted onsies!

 

[Dog]

I like the candy returns because it goes to toss and then we get to eat it

 

[starmaster1000]

I like the candy returns because it goes to toss and then we get to eat it

WHAAAAT?
My store won't let me eat the toss. :'(

 

[Dog]

WHAAAAT?
My store won't let me eat the toss. :'(

My GSTL gave us one of those giant pumpkin buckets to put all the candy in 😂

 

[TargetScanMan]

I like the candy returns because it goes to toss and then we get to eat it

Don't eat that! Who knows what happened to it! There are psychos out there.

 

[GoodyNN]

Oh, yes!!

lol so if I'm correct, we don't do any of the following, right?:

• Price-adjust seasonal items after the holiday has passed (namely, for this thread, Halloween items after 10/31)
• Accept returns on seasonal items after the holiday has passed

Or is this an ASANTS thing?

Definitely ASANTS. I was asked by a guest a week or two ago what the return policy is for costumes, and was told by GSTL that it's the same as any other product, no seasonal exclusion.

I don't know about the price adjustment portion though.

 

[Llamanatee]

Definitely ASANTS. I was asked by a guest a week or two ago what the return policy is for costumes, and was told by GSTL that it's the same as any other product, no seasonal exclusion.

I don't know about the price adjustment portion though.

I remember one year when HQ sent signs saying that costume returns would not be accepted after Halloween. That was the only year that happened in my 11 years. I'm assuming a lot of people were pissed. That's probably why I've watched our costume selection dwindle over the years.

 

[Dog]

Don't eat that! Who knows what happened to it! There are psychos out there.

Maybe if they poisoned it I can go home early :O

 

[Fluttervale]

Maybe if they poisoned it I can go home early :O

Plus workmans comp.

 

[Militantagnostic]

Why would they return poisoned candy when they could of handed it out to unsuspecting kids last night. Sounds like a waste of poisoned candy which will still be good next year.

 

[idkwhattodo]

Since it’s not specifically listed on the receipt, we were told we can return it, but our front end got together and decided if the costume is obviously worn, decorations look used, or the candy open we are denying.

 

[REDcardJJ]

there's no different return policy for halloween stuff. if they've got the receipt or the card that was used, you should return it.

 

[starmaster1000]

there's no different return policy for halloween stuff. if they've got the receipt or the card that was used, you should return it.

Got it.
What about price-adjustment?

 

[starmaster1000]

> "Holiday items [...] may have modified return policies."
> have never seen such a policy
> flips table Service Desk

 

[idkwhattodo]

Got it.
What about price-adjustment?

We don’t price adjust for clearance, so that should be a no.

 

[SpotSlave2015]

I like the candy returns because it goes to toss and then we get to eat it

Lucy you. We coincidentally got a new AP ETL right around the time our district decided to actually enforce the policy of tossing all items that comes up toss among other bullsugar.

 

[can't touch this]

Yes Desk-havers have said that modified return policies are always ignored anyway after the first costume renter melts tf down so, welp

 

[Dog]

Lucy you. We coincidentally got a new AP ETL right around the time our district decided to actually enforce the policy of tossing all items that comes up toss among other bullsugar.

Aw. You are welcome to any of our candy, there’s enough for everyone!!

 

[Leo47]

We aren’t taking any costumes back. Candy and decorations yes. If you want a price adjustment you are welcome to return it and go find it or another one out on the floor and rebuy it.

 

[NKG]

Oh, yes!!

lol so if I'm correct, we don't do any of the following, right?:

• Price-adjust seasonal items after the holiday has passed (namely, for this thread, Halloween items after 10/31)
• Accept returns on seasonal items after the holiday has passed

Or is this an ASANTS thing?

We tell Guests that its policy if they return an hot item for price adjustment that it has to be sorted and put back on the shelf for fairness to all guests. This usually discourages Guests from making you price adjust 4 large bags of stuff they bought a month ago.

 

[REDcardJJ]

Yes Desk-havers have said that modified return policies are always ignored anyway after the first costume renter melts tf down so, welp

there isn’t a modified return policy on costumes or any Halloween seasonal items, it’s the standard 90 days + 30 with REDcard

 

[FlowTeamChick]

It shouldn't surprise me anymore, but I'm still amazed at the nerve people have. Do they "return" their costumes, etc. with straight faces?