Improving Inbound

Joined
May 13, 2015
Messages
143
I am about to move from fulfillment to GMTL Inbound. The ETL is very new and inexperienced and is really struggling. One of our PP2 TLs is pretty burnt out and the other is brand new. I know that getting the GM process right will take some time so does anyone have any tips or advice on where to start. I know the sort is probably the first place to start. Any advice is greatly appreciated.
 

MrT

Joined
May 9, 2020
Messages
723
1.Sort is a big one but if your store is struggling it can be hard to get done.
It can be done easier if you correct mistakes in your custom blocks. For example i recently added a uboat for hba to help break up some heavy uboats and reorganized my chemical uboats/flat.
2. Do not let your repacks get behind, it is very tempting to get vehicles empty for the next day but it is much easier to get a person to push an extra uboat then it is to do repacks.
3. Work clean and safe so you dont touch things too much. Good decision making is key but that might be hard if your new.
There is a lot that can cause a bad unload and it sets up the day for success or failure. Make sure the rest of you leadership team is on board since you affect all areas of the store and there areas all effect yours.
 
Joined
Dec 12, 2018
Messages
158
Eat more often you'll burn a huge amount of calories.

Be kind to your team, it's a shit job but one of the most important ones in the store.

Try to stay ahead on transition workload, get all new merch right from truck to shelf. You don't have resources to touch it more than once.

Always try to make sure the dock is cleared before the team leaves, or you'll be stuck doing it.
 
Joined
Sep 25, 2017
Messages
1,197
As much as possible, have all your u-boats and flat beds empty to start with. Sounds obvious, but it's so foundational that it shouldn't be assumed.
Support your team with the little things - make sure the fans are turned on when it's hot, swap out full vehicles for them, have spill clean-up materials on hand.
Notice which members of your team might need some pointers on how to load a vehicle well - I've seen some "full" u-boats with a lot of space not used because boxes are loaded haphazardly and flat beds with leaning piles that are going to tip over as soon as it's moved.
And I agree with @MrT about keeping up with the repacks; pick labels make the cases go quickly so they can be done by almost anyone. Repacks are a different animal entirely.
 
Joined
Jul 11, 2013
Messages
1,888
I just know that you need people on the line that give a damn. and don't move at a glacial pace.

I think most of the team at my store is burned out.
best of luck to you.
 
Joined
Jun 11, 2018
Messages
3,347
Where do I begin . Safety, reporting , sort . Safety should be your number one priority always maintain safety during unload by doing so you don’t spend time cleaning after trucks are done. Have your unloader utilize the step stool if he/she can’t reach the boxes , PIPO are sometimes side by side , you don’t need to stop the truck in order to get them out get a pallet jack move it to the left and continue unloading . If pipos are stacked unstack them inside the trailer then call the leader to come get it there’s no reason for you to have anything on the docks during unload . Any empty pallets make sure your unloader gets them out and puts them in the home . Utilize the trailer detail report to see what bulk you are having . I have my unloader build the pallets of bulk inside the trailer . Sort sets everyone for success if you don’t have a good sort then no one can be held accountable and it will fall onto you . Change custom blocks if needed. I usually get with the etls to see what they want on vehicles and make it happen. I see people mentioning not falling behind on repacks I don’t know how could you fall behind on that . Besides now only 3 and 4 needs to be sorted off the line and they go on the vehicles that belongs ie pets goes on a pet vehicle, bath will go with the domestics vehicles. I do not allow any transition to be trapped besides mini and rear sea ( and that gets sorted by aisle again utilize trailer detail) everything else goes to the floor . It is the job of salesfloor Tl to ensure they are setting their salesplaners ahead if not it is their job to backstock it . Don’t sacrifice sort over speed . By looking at the trailer detail you can see what gets hits the most and anticipate running out on vehicles, stop and push those areas, do anticipate your team needs and change out their vehicles. Do stop the truck for a spill to instill safety . By maintaining safe and clean unload you won’t need to do much after trucks are done.I’m not sure what areas or if any you own as inbound Tl , my inbound tls don’t own the salesfloor .
 

MrT

Joined
May 9, 2020
Messages
723
Where do I begin . Safety, reporting , sort . Safety should be your number one priority always maintain safety during unload by doing so you don’t spend time cleaning after trucks are done. Have your unloader utilize the step stool if he/she can’t reach the boxes , PIPO are sometimes side by side , you don’t need to stop the truck in order to get them out get a pallet jack move it to the left and continue unloading . If pipos are stacked unstack them inside the trailer then call the leader to come get it there’s no reason for you to have anything on the docks during unload . Any empty pallets make sure your unloader gets them out and puts them in the home . Utilize the trailer detail report to see what bulk you are having . I have my unloader build the pallets of bulk inside the trailer . Sort sets everyone for success if you don’t have a good sort then no one can be held accountable and it will fall onto you . Change custom blocks if needed. I usually get with the etls to see what they want on vehicles and make it happen. I see people mentioning not falling behind on repacks I don’t know how could you fall behind on that . Besides now only 3 and 4 needs to be sorted off the line and they go on the vehicles that belongs ie pets goes on a pet vehicle, bath will go with the domestics vehicles. I do not allow any transition to be trapped besides mini and rear sea ( and that gets sorted by aisle again utilize trailer detail) everything else goes to the floor . It is the job of salesfloor Tl to ensure they are setting their salesplaners ahead if not it is their job to backstock it . Don’t sacrifice sort over speed . By looking at the trailer detail you can see what gets hits the most and anticipate running out on vehicles, stop and push those areas, do anticipate your team needs and change out their vehicles. Do stop the truck for a spill to instill safety . By maintaining safe and clean unload you won’t need to do much after trucks are done.I’m not sure what areas or if any you own as inbound Tl , my inbound tls don’t own the salesfloor .
You might have enough vehicles for repacks but getting 20 repacks of otc or 30 3s and 15 kitchen repacks. My 4s come presorted now, we dont have extra vehicles and will either sort on pallets or put them under the rollers during unload. If the have the vehicles to keep repacks on the vehicles then by all means do that.
 
Joined
Apr 29, 2021
Messages
116
You mean drag boxes on the floor instead of the conveyor?
Think positive!

Like:

Maintain Your Equipment!
Leaking bottles of laundry detergent don't need to be set aside. Instead, push them down the conveyor line! This provides lubrication to the skates and rollers without having to stop your unload.

Use Physics to Your Advantage!
Large, heavy boxes can be placed on top of smaller, lighter boxes. The overbearing weight will reduce the smaller box to an even smaller, more manageable size. (More defects? Less push time!)

Motivate Your Team!
External motivators work best. Broken glass jars of spaghetti sauce on a concrete floor might look like a safety threat to the untrained eye, but an effective leader knows it can be the impetus team members need to move more quickly!
 
Joined
Jun 11, 2018
Messages
3,347
You might have enough vehicles for repacks but getting 20 repacks of otc or 30 3s and 15 kitchen repacks. My 4s come presorted now, we dont have extra vehicles and will either sort on pallets or put them under the rollers during unload. If the have the vehicles to keep repacks on the vehicles then by all means do that.
That’s when you stop and push . Best practice .
 
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