If we are talking about what constitutes the Scans with Locations metric, no I am not surprised. If you are going to emphasize speed over accuracy with your flow team they will look for short cuts. Backstock challenge should catch that(unless its Dairy/Frozen push) anyway if your people actually do it. Anything without pick labels( repacks,FDC,McClaine candy) will tend to be missed push. The bigger point is the merchandise is physically in your building and its painfully obvious that instocks teams are catching it as they scan. You don't shoot the messenger here and thats what is happening.
The metric thats important is do your guests percieve your store having what they want to buy in stock. Research is the only thing that fixes that issue, and the current system we have does it very effectively. Stop wasting the time of your instocks team with diversions and just deemphasize the Scans with Location metric. We should be concentrating on training our teams on exactly how the process works. Start explaining all the filters, how scanning produces label drops that dictate your truck, why critical lows are important. Just watching the knee jerk reactions of DTL's and GOL's the past six months tells me that they either do not believe the system actually works as built, they do not understand how it works or they are only interested in producing my performance measures that justify their jobs without actually achieving the performance in their stores.