I've been working at Target for about a year now and I think it's pretty decent overall. However, probably the most negative aspect I've seen has been their abysmal "training" process.
I started in Hardlines and my "training" consisted of a TM showing me how to zone for 5 minutes then basically leaving me alone for the rest of the day. Nothing about CAFs, reshop, reading labels, using the MyDevice, etc. I just had to learn as I went along and by asking random people I saw questions. Luckily I had retail experience before so I managed to get by, but I'd imagine this would be even more intimidating for those who didn't.
At first I thought it might have just been Hardlines or a particularly bad trainer I got, but I talked to a Backroom TM whose training consisted of showing how to backstock and pull a CAF in a span of 5 minutes, then was thrown to the wolves. She said nobody showed her how to use the wave until she worked there 3 months! Also, a cashier told me he just shadowed another cashier for a measly hour, then was immediately put on his own lane.
I never touched a computer either, until deadlines approached and HR had to cover their ass and get me to sign stuff saying I learned stuff I never did.
Although I like Target, I have to say their "training" process (it's a stetch to even call it that!) is probably the worst I've seen, or even heard of for that matter. Is this across the entire company, or is my store just particularly bad at it?
I started in Hardlines and my "training" consisted of a TM showing me how to zone for 5 minutes then basically leaving me alone for the rest of the day. Nothing about CAFs, reshop, reading labels, using the MyDevice, etc. I just had to learn as I went along and by asking random people I saw questions. Luckily I had retail experience before so I managed to get by, but I'd imagine this would be even more intimidating for those who didn't.
At first I thought it might have just been Hardlines or a particularly bad trainer I got, but I talked to a Backroom TM whose training consisted of showing how to backstock and pull a CAF in a span of 5 minutes, then was thrown to the wolves. She said nobody showed her how to use the wave until she worked there 3 months! Also, a cashier told me he just shadowed another cashier for a measly hour, then was immediately put on his own lane.
I never touched a computer either, until deadlines approached and HR had to cover their ass and get me to sign stuff saying I learned stuff I never did.
Although I like Target, I have to say their "training" process (it's a stetch to even call it that!) is probably the worst I've seen, or even heard of for that matter. Is this across the entire company, or is my store just particularly bad at it?