Unfortunately, how things work is as a Team Member level employees, you have to maintain an minimum average hours of 20 per week, and most important you must be above 19.5 average hours when they do the all important, once a year, yearly calculation which I believe this year was done on January 3rd or 4th. So what they did was add up all the hours you worked from Dec 2010 to Dec 2011 then divided by 52 weeks, and that determines your eligibility for benefits, vacation, sick, personal, holiday hours, as well as medical, dental, optical, etc. If you feel your average hours are incorrect, you can ask the Target Benefit Center to do an average hours recalcuation, but if you didn't take any leaves of absence this year, your calcuation is probably correct. A good idea is when you work LESS hours in a week that your CURRENT monthly average hours calculation, you should USE and ADD some of your vacation or personal or sick hours to your workweek up to your average hours, so they don't drop any more! It's a good idea to express your interest in getting more hours to your friends, coworkers, supervisors, managers, etc whatever it takes to get up to 19.5 average hours. If you still aren't getting enough hours, you will probably either have to be cross trained to work some hours in another department, or even conceivably in another STORE if need be. =)
