- Joined
- Oct 20, 2012
- Messages
- 33
So does everyone else's store keep changing processes as much as ours does? The first year was stable. Then in the past year the processes and experiments have multiplied and multiplied. There have been situations where we've been told that changes happened because corporate wants to experiment on us. I'm not going to give details as to why that may be because it might be providing to much information so sorry if I'm being vague with all these posts.
I know some of you have complained that changes happened because some new ETL came in and started changing things around, but I'm pretty sure that things here have changed because of DTL's and Corporate...this is according to the ETL's and STL.
It's like every change they've done has killed our work efficiency. We're a high volume store and we're starting to turn into the horror stories you guys say about low volume stores like having a single team member for 3 departments or something of the sort. Sure, for corporate it might be more efficient financially, but store management better lower their "guest service" standards.
When I say changes I mean changes on the sales floor, changes in the backroom, changes in guest service, changes EVERYWHERE that make everything more unnecessarily difficult. We're a high volume store and they are sabotaging the processes that had worked before.
The amount of changes increase exponentially per month. I'd say in the past month we've had changes in processes daily and sometimes every other day.
I know some of you have complained that changes happened because some new ETL came in and started changing things around, but I'm pretty sure that things here have changed because of DTL's and Corporate...this is according to the ETL's and STL.
It's like every change they've done has killed our work efficiency. We're a high volume store and we're starting to turn into the horror stories you guys say about low volume stores like having a single team member for 3 departments or something of the sort. Sure, for corporate it might be more efficient financially, but store management better lower their "guest service" standards.
When I say changes I mean changes on the sales floor, changes in the backroom, changes in guest service, changes EVERYWHERE that make everything more unnecessarily difficult. We're a high volume store and they are sabotaging the processes that had worked before.
The amount of changes increase exponentially per month. I'd say in the past month we've had changes in processes daily and sometimes every other day.