Archived Nearly taken out by a Scooter!

Status
Not open for further replies.
We recently replaced all of the electric carts at my store. Someone had the bright idea of getting rid of all of the old ones before the new ones arrived (the old ones barely worked but they were better than nothing) so we went for about a week or so with no e-carts at all. It was a looonng week! Especially for Guest Service who had to listen to all the b--tching.
 
About two years ago when I was a TPS I got a call on the walkie to come to the fitting room asap. So I along with another TPS head to the fitting room to find this older gentlemen just taking out the clothing racks with the electric scooter and hitting at least one guest. So we chase after him and he tries to ram both of us but we mange to put the scooter into push mode. We ask him to leave and he refuses so we called the police who escorted him out in a wheelchair and into a cab that was waiting for for him. The cabbie gave us the saddest look that we just dropped off a crazy guest.
 
I wish they'd restrict the carts to indoors only. It's SO hot & those black vinyl seats just COOK.
Of course, it IS kinda fun to hear 'em yelp when they plop into a cart that was JUST brought in from the baking sun.
 
I've worked at three stores and all three of them had an indoor only policy for the e-carts. Never had too much complaining. You can hobble into the store without it you can hobble out. We'll always help anyone out to there car with their bags if they meed help but we don't let them take the cart .
 
I've worked at three stores and all three of them had an indoor only policy for the e-carts. Never had too much complaining. You can hobble into the store without it you can hobble out. We'll always help anyone out to there car with their bags if they meed help but we don't let them take the cart .

We actually have one guest who calls us from the parking lot to bring one of the e-carts out to her. If you don't jump and run she will call again, and again, she's a royal pain, but I smile and put on my Target face. I don't know why she doesn't buy one of her own, seeing the size of the rocks on her hands and the van she drives, she has a few pennies to rub together.
 
I wasn't there for this one but I was told about it. One of our GSA's was working as an opening cashier. I came in around noon and she told me a woman who was, shall we say little too pleasantly plump, was turning to swipe her card. I guess her gut apparently depressed the gas pedal on the handle and got wedged in between she went straight forward full speed and smashed into the back check lane's front magazine rack, still stuck with the gas fully depressed, and she was screaming. She was okay and they were able to get her unstuck. I was so glad I wasn't there because I would NOT have been able to keep a straight face for the rest of the day. Had a hard enough time making it through just hearing about it.
 
I'll never forget the guest who I called up to guest service and asked "How can I help you sir?" He replies by informing that he would like to send anthrax and asbestos to our store. As I inquire why, he says it is because our electric carts never work. Looking back, I regret not calling AP to get him kicked out for threatening language, but I think I was so shocked I didn't think to call.
 
Bulldoggirl, that's scary.

Heres one, a few weeks after I started working at my new store I was on a check lane, A guest in the check lane immediately behind me leaned on the gas too much and the damn thing lurched forward and right into the inside of the register boat where i was standing, narrowly missing me (Im lucky the inside of the register boat is so big).
 
Status
Not open for further replies.
Back
Top