Hi new team member !
The best advice I can give to ALL new TM’s
hey, listen up - ESPECIALLY if you are A Seasonal Hire that wants to be retained
Note : In no order of importance because it is ALL important =
Please DO NOT - Steal, assume, expect, demand, complain, criticize, compare, loaf, act like you know everything, Guess how to do something if you don’t know,
call out, change your schedule, need comforting/babysitting/constant recognition, gossip about other tm’s, Brag/boast about other jobs,
bring your kids to work with you (yes, seen it-some ETL’s think they’re special-rules like this & dress code don’t apply to them),
take up too much of other tm’s time with chatter (you both have Shit to do - go to break together).
If you are in leadership - do not play Favorites.
Please DO - Stay calm, Be respectful, be friendly/approachable/pleasant, Be mature, wear the proper uniform, ask questions, ask for help if you’re feeling confused or
overwhelmed, Ask for clarification when needed, be humble, work your shift as scheduled, give full effort/try your best, Put the guest first, offer to help
another TM when you can, listen to advice/instruction, try to learn quickly (taking notes avoids your trainer having to repeat themselves),
learn how to Use the walkie & answer the phone CORRECTLY, cut your leadership a little Slack - they want to help you succeed but they over burdened
with Tasks/expectations, try to appreciate the job/your role in the business and enjoy yourself a little doing it While understanding how you
Contribute to the whole picture. Don’t ask for special treatment.
Good luck to you - it doesn’t seem as though you have had the best start.
Try to act more mature in the future - understand that this is a business NOT a grammar school - not everything will be done for you,
you are expected to stand on your own and seek out what you require to be successful. People will be willing to help, but will not necessarily spoon feed you.
‘This is a JOB - not a club for your Free time - please take it seriously And treat it with the respect it deserves.
that’s about it - hope I helped someone.