- Joined
- Dec 16, 2012
- Messages
- 2
Hello everyone. New team member and forum member here.
So I had orientation Thursday (by myself) then on Friday I trained on the cashier from the book and was thrown on a lane by myself after that. My trainer changed halfway through my shift without my knowledge and I don't even think they talked to each other because the second one didn't know I hadn't taken my alcohol sales quiz and my first trainer was actually surprised she had to train someone that day, like she didn't even know I was going to be there. Tomorrow, I guess I am just on my own and my training is supposed to be over? I'm sort of ok with that as I have previous cashier experience from a few years ago so I feel relatively comfortable with the job, but the problem is I don't even know where I am supposed to go (lane wise) or who to report to.
Clearly I am a seasonal hire and oddly timed at that, but I am slightly frustrated by this training (or lack thereof) and lack of communication between management, team leaders and team members already. Is this typical? I am honestly pretty embarrassed to walk in there tomorrow and have to find someone in the office and say "hi, I don't know what I am supposed to do or who is in charge." Everyone is really nice, but I feel like I have fallen through the cracks on everyone's radar and am being left to fend for myself with the most miniscule amount of information, and honestly most of that is drawn from my own knowledge and intuition anyways. It's all ramping up my anxiety right now and that's pretty annoying for something that I thought would be a fairly easy job during my winter break from grad school (where I study management lol).
So I guess my questions are:
How am I supposed to know who is my supervisor? I don't even really know anyone's names much less their positions.
In my previous cashier job you had to be signed out a cash drawer and at the end of your shift you took it to be counted up and turned in. That doesn't seem to be the case here as I was just put on a register someone else was already working at and when my shift was up I just left it. So do I just walk out there and pick an empty lane to start working?
Any other advice on what I should do when I go in tomorrow?
So I had orientation Thursday (by myself) then on Friday I trained on the cashier from the book and was thrown on a lane by myself after that. My trainer changed halfway through my shift without my knowledge and I don't even think they talked to each other because the second one didn't know I hadn't taken my alcohol sales quiz and my first trainer was actually surprised she had to train someone that day, like she didn't even know I was going to be there. Tomorrow, I guess I am just on my own and my training is supposed to be over? I'm sort of ok with that as I have previous cashier experience from a few years ago so I feel relatively comfortable with the job, but the problem is I don't even know where I am supposed to go (lane wise) or who to report to.
Clearly I am a seasonal hire and oddly timed at that, but I am slightly frustrated by this training (or lack thereof) and lack of communication between management, team leaders and team members already. Is this typical? I am honestly pretty embarrassed to walk in there tomorrow and have to find someone in the office and say "hi, I don't know what I am supposed to do or who is in charge." Everyone is really nice, but I feel like I have fallen through the cracks on everyone's radar and am being left to fend for myself with the most miniscule amount of information, and honestly most of that is drawn from my own knowledge and intuition anyways. It's all ramping up my anxiety right now and that's pretty annoying for something that I thought would be a fairly easy job during my winter break from grad school (where I study management lol).
So I guess my questions are:
How am I supposed to know who is my supervisor? I don't even really know anyone's names much less their positions.
In my previous cashier job you had to be signed out a cash drawer and at the end of your shift you took it to be counted up and turned in. That doesn't seem to be the case here as I was just put on a register someone else was already working at and when my shift was up I just left it. So do I just walk out there and pick an empty lane to start working?
Any other advice on what I should do when I go in tomorrow?