Hi, my name is Bam Bam Bigelow and I'm new to this forum. I'm currently an Instocks Captain who is on the bench for a Softlines TeamLead position, so yay me! Anyways, a couple of days ago my ETL showed me an email pertaining to the change in how Instocks metrics are measured, and in fact if I read the email correctly, our metrics are no longer scored based on Scan% with locations and Non-Critical Lows. I don't remember if this is a test or rollout, but we are an A volume store and we don't currently have an ISTL, basically I'm doing the ISTL job, but with TM pay but I do my job well, and although our Flow process is almost hopelessly broken, we have always carried a 12k+ scan team with greens all over the metrics, a vibe score of 97% and are pretty much the topdogs of the store. My question is that my ETL wants our team to scan the entire store for all OUTS, critical and non-critical lows in order to fill the floor based on visual emptiness. The first day we attempted this we absolutely Hurricane Katrina'd the backroom with research batches and it was horribly inefficient to scan the floor. We finished the list nonetheless and the Recovery LOD wanted my head on a platter for what happened earlier in the day. I explained that we were expected to now fill the floor based on lows and outs visually. Now we usually start the day shooting in a wave with the flow team, and I have a RIGs man whose job is to make sure all RIGs are done by the time the store opens. Our problem stems from when to actually start shooting lows and outs from within the task list. We tried to visually shoot within the list and we barely finished the tasklist. We also tried shooting visually when the list is segmented on non-allscan days. The problem is that we are never actually able to fill the salesfloor efficiently without, in my opinion, sucking up a lot of closing labor to push the massive amount of research pulls we create in the morning. Has anyone found a healthy balance to this?