Our payroll allocation for the schedule we are currently writing, broke our store record for LOWEST sales floor hours......EVER. 8 for softlines. 11 for hardlines. Sales floor is allocated 68, BUT those are all for Sr. TL LOD shifts. Love it. HA!
Wow. I don't even know what to say its that horrible. What if you were to have a call off on one of those shifts. Lets face it it does happen! Just yesterday we only had 3 people to close salesfloor with and one guy called off. Fun times.
I had a guest get so frustrated at something that he put his hands on my throat and then tried to joke it off. I was the only person on the sales floor and our LOD was upset that I didn't call anybody over the walkie while he had his hands on my throat.
The roller coaster continues! Then they ask why guest scores are so low..
We got busted in electronics, because Tm's were talking to each other & not the guest! I got a hold of newbie & said to them, stay away the boat & ask every guest, cihyfs, no matter what! He's done it & help sales on slow nights!
Gtc to him! His tl has no clue on what he does for the team. But I do!