No prompt for red cards?

Joined
Jun 15, 2011
Messages
98
#1
Can someone tell me if it count as a conversion if a guest gets a red card but was not prompted to ask at the register?

I remember reading something at the old breakroom site and opinions were mixed. Maybe partial credit?
 

RedCashier

Front End Team Member
Joined
Jun 9, 2011
Messages
94
#6
Im pretty sure that any redcard, prompted or non-prompted will count towards both store conversion and TM conversion
 
Joined
Jun 10, 2011
Messages
76
#8
it used to be 80% for when prompted and 20% when not but now its 50/50 ever since we went with the deal of 5% off the company said the score will be 50/50 because u were going to get alot of guest asking for the redcard
 

Electronics Man

Electronics Team Member
Joined
Jun 14, 2011
Messages
335
#9
Well the conversion would have to count for unprompted cards, as the prompt does not work for the debit card, only the credit. Also the prompt does not pop up when the guest uses a gift card.
 

lovecats

Free At Last!
Joined
Jun 9, 2011
Messages
1,109
#11
Well the conversion would have to count for unprompted cards, as the prompt does not work for the debit card, only the credit. Also the prompt does not pop up when the guest uses a gift card.
We usually get prompted for a check card if someone writes a check.
 

Electronics Man

Electronics Team Member
Joined
Jun 14, 2011
Messages
335
#12
Electronics_Man are you saying we dont get prompted for the check card? Cause at my store it prompts us for both.
Maybe it's just my store, because I've only ever gotten promts for the credit card.

We usually get prompted for a check card if someone writes a check.
Well I will pay extra attention next time I process a check, but I am pretty sure at my store it only prompts for a credit card even with a check payment.
 

redeye58

Hasta Ba Rista, Baby!
Joined
Jun 9, 2011
Messages
17,775
#14
The prompts are based on dollar amts & types of tender chosen. If the total is over $50 & a non-Target card is tendered, a redcard prompt sporatically appears. If cash is tendered, a prompt is more likely to appear. If a non-Target debit card or check is tendered, a check card prompt likewise appears but I believe the amt is usually higher.
It used to be that prompted apps got the highest conversion, non-prompts got a lower rate of conversion but still counted. That may have changed.
 
B

Barcode

Guest
#15
The prompts are based on dollar amts & types of tender chosen. If the total is over $50 & a non-Target card is tendered, a redcard prompt sporatically appears. If cash is tendered, a prompt is more likely to appear. If a non-Target debit card or check is tendered, a check card prompt likewise appears but I believe the amt is usually higher.
It used to be that prompted apps got the highest conversion, non-prompts got a lower rate of conversion but still counted. That may have changed.
When ETLs would ask how we were doing on redcards, they used to ask for prompted+nonprompt, but ever since the 5% off started they don't seem to care which kind anymore.
 
Top