Nonexistant call buttons?!

FrontEndKnowItAll

Former PFresh Assistant
#1
Just wondering if anyone else has had a call button go off that doesn't exist... the otherday we had a dairy call button go off... only problem is that there is no dairy call button!!
 

The Mule

Jack Of All Workcenters
#2
It's been reported to happen before by others. I also believe that there is suppose to be a way to enter in a 3-4 digit number on the phones to call out a code for a given department.
 
B

Barcode

Guest
#4
We've had this happen at our store once as well....

Housewares call button went off.... Everyone on salesfloor was uber confused :D

Not sure if it was a prank or something lol.
 
B

Barcode

Guest
#5
Testing, 1 2 3 4 5, 5 4 3 2 1 !!


We got a new callbox for the mens bathroom, and somebody hit one of the buttons before it got programmed and we had to listen to this for almost an hour until the GSTL found the callbox and hit reset.

Was kind of funny because a lot of TMs thought it was a real person :D
 
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#7
Testing, 1 2 3 4 5, 5 4 3 2 1 !!


We got a new callbox for the mens bathroom, and somebody hit one of the buttons before it got programmed and we had to listen to this for almost an hour until the GSTL found the callbox and hit reset.

Was kind of funny because a lot of TMs thought it was a real person :D
It was test button when you hit all 4 buttons at once.
 

Formina Sage

Crown stacker champ
Staff member
Administrator
#12
How would one go about setting one of these call buttons off? This is for purely academic reasons of course.
*ahem* hypothetically, you could find the Indyme programming instruction sheet on workbench. This sheet shows how to set the switches on the back of any call button and then enter a code for various announcements/areas of the store by pressing the blinking light part a number of times.

A certain site admin may or may not have programmed a spare call box to announce "Fast service needed in meat" and the store may or may not have taken 2 weeks to figure out where it was and what to do about it.
 

Electronics Man

Electronics Team Member
#13
Testing, 1 2 3 4 5, 5 4 3 2 1 !!


We got a new callbox for the mens bathroom, and somebody hit one of the buttons before it got programmed and we had to listen to this for almost an hour until the GSTL found the callbox and hit reset.

Was kind of funny because a lot of TMs thought it was a real person :D
So THAT's what that was lol. I thought it was one of our backroom team members, cause it sounded like him.

Yeah we've had some weird ones. I remember around Easter time I was in the store on my day off when I heard a call for Mini-Seasonal go off on my buddy's walkie. Since I was off, I went over there just to check it out, but looking high and low I couldn't find it, it was non-existant. Also had a weird toys call go off once while I was working. It was a toys call asking to bring a scanner, but it couldn't be cleared on the actual toys call box. It somehow cleared itself out though.
 

RedCashier

Front End Team Member
#14
We had the plants button go off today, it went to final request, but cleared itself 10 minutes later. we were scratching our heads on that one.
 
#15
We had a tabletop button go off once, it was funny to see everyone scramble trying to find it. Our seasonal call button was broke for a long time, they pulled it down and it would randomly go off. Went on for weeks before someone figured out how to fix it.
 

redeye58

Hasta Ba Rista, Baby!
#16
Indymes & callboxes can be programmed on site but the phone call boxes have to be reprogrammed through black box (or whoever is doing the phone systems now).
We're starting our Pfresh remod & they've started moving depts around to open up where Pfresh will go. The call boxes were going off all freaky so my GSTL had me read up on programming them as they're moved.
On the red callboxes, there's small toggle switches on the back. You flip the second into the program position, hold the reset button 'til it flashes then enter your code. If the code is 325, hit the #1 button 3x, hit reset, #1 2x, hit reset, then #1 5x followed by reset. It should flash the entire code sequence. Flip the toggle back to the home position & do a test, clearing it afterward.
Indyme boxes, you hold down the reset button 'til the #1 flashes. Same steps as the redbox. If a code is 208 (women's restroom), you'd hit #1 2x, reset 2x (because the middle number is zero), #1 8x, then reset.
 
#17
Totally bring this thread back from the dead... but why hasn't Target programmed Indyme to make an announcement on Channel 2 when a new Flexible Fulfillment order comes in? "Attention Backroom Team Member- New Flexible Fulfillment Order has arrived. Who's responding?" ... and since we are aiming for less than 60 minutes if the order hasn't been picked it can announce on Channel 1 at the 45 minute mark, "Attention LOD- Flexible Fulfillment order approaching goal time."

Yes, it sends us a RedWire message on the myDevice. I'm a GSTL/LOD and as soon as I get the alert I go to Channel 2 and announce the order. I feel like IndyMe sometimes!
Some stores have a myDevice timer's set for every hour to check for new orders.

Is this an off the wall/not helpful thought? Or do others agree that it could be helpful?
 
#20
Ever since we got the 2280 system, the red phones have been spazzing, and the system changed the call names on several of our phones. When my ETLGE first heard "Household Paper" he thought the PMT had messed with a button.
 
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