Sales Floor Call button recordings

SuperTarget

Specialty Sales Team Leader
Joined
Aug 12, 2017
Messages
436
So who signs in and why is it not automated on the network to just sign in automatically?
If I’m not mistaken Service Hubs require a leader to sign in. I don’t think it accepts TM credentials. I relogged into most of the ones at my store again but I remember not being able to sign into them when I was a TM.

A normal TM can restart them in order to change the area they are in but I don’t think you can do anything if it’s logged out.
 
Joined
Feb 22, 2021
Messages
1,373
If I’m not mistaken Service Hubs require a leader to sign in. I don’t think it accepts TM credentials. I relogged into most of the ones at my store again but I remember not being able to sign into them when I was a TM.

A normal TM can restart them in order to change the area they are in but I don’t think you can do anything if it’s logged out.
You're correct. TMs cannot login to a service hub. Idk why they need to be authenticated considering it needs to be on the target network to function.
 

JohnSith373

Freedom of Information to All
Joined
Jun 24, 2017
Messages
705
You're correct. TMs cannot login to a service hub. Idk why they need to be authenticated considering it needs to be on the target network to function.
I think it’s to have someone set the correct department. There could be 2 Service Hubs in softlines, and a TM might mark them as softlines when they could get marked shoes or accessories.
The nightmare of running to either softlines service hub in 60 seconds.
 
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