Archived Pedestal checkout?

[countingsheep]

Anyone know anything about pedestal checkout? Heard somwthing about getting rid of conveyor belts and having a platform instead? Im really confused on how this is a good idea 😵

 

[BoxCutter]

WTF?

Would be one of the worse things they could do. Probably means they'll do it.

People at HQ really need to spend some days in the stores.

 

[pinktea]

I’ve seen them at really small Targets (ie express). It’s more of a space thing.

 

[countingsheep]

I can understand them being in an express store but why put them in a pfresh store :/ I mean yeah we have a small store square footage wise but we still have a crap ton of stuff. When we got told about this yesterday my gstl nearly walked out 🙁 Guest service is already hard to do without the conveyor belts I cant imagine what will happen when they replace all of our belts -_-

 

[Anelmi]

Yeah we kinda have it at the IGS registers. Partly why we only do express there bc big purchases (i.e., food) are easier for the guest at a conveyor belt.

 

[TTGOz]

Isn't that basically a Fast Lane/Express Checkout? Or would this replace all checklanes? I can only imagine in super small stores

 

[countingsheep]

Isn't that basically a Fast Lane/Express Checkout? Or would this replace all checklanes? I can only imagine in super small stores

Its replacing all our checklanes. We arent big we are the smallest square footage wise in the district but we get heaavy guest traffic due to our location. Most days we do over 100k busy days we can reach 200 or 250k.

 

[Hardlinesmaster]

You mean this one?

 

[countingsheep]

Hmm I am not sure our lod said there would be just a surface to lace items on for checkout. If thats it I cant imagine how that would work with our traffic

 

[Times Up]

Sounds like our old express lanes. I hated those. Guests could never get a clue that they need to keep pushing their items down to me. Either had to stop and wait for them, or stop scanning and walk over to the end of the counter and push their items forward for them. Then the guest would get a clue and keep advancing forward their coveted Target purchases.

 

[Yetive]

None of our lanes have conveyor belts.

 

[Militantagnostic]

Now our guests can feel more entitled, now that the shit they're buying will be placed upon a pedestal like fine art.

 

[commiecorvus]

I've seen stores with a mix of both but never one with all pedestal.
That just doesn't seem like it would work very well for people with with big carts full of stuff.

Oh well, another chance for Spot to learn the hard way.

 

[Bosch]

I've seen stores with a mix of both but never one with all pedestal.
That just doesn't seem like it would work very well for people with with big carts full of stuff.

Oh well, another chance for Spot to learn the hard way.

I have they are so you can cram double the check lanes in the same space since they are staggered. You have a front row and back row you can double the amount of people waiting in lines but they move slower.. The stores in LA stores I went to had them, no where to put stuff and no where to put bagged stuff.

 

[commiecorvus]

I have they are so you can cram double the check lanes in the same space since they are staggered. You have a front row and back row you can double the amount of people waiting in lines but they move slower.. The stores in LA stores I went to had them, no where to put stuff and no where to put bagged stuff.

That sounds awful.
It's not like they will hire enough cashiers to cover the extra registers for fucks sake.

 

[REDcardJJ]

My store has two rows of checklanes, all with conveyor belts. This seems like a dumb idea.

 

[countingsheep]

We have 4 rows of checklanes atm with belts and then guest service. If this happens our sales will tank we already get constant complaints about being like walmart with our lack of cashiers. This sucks big time

 

[Times Up]

None of our lanes have conveyor belts.

How do your cashiers handle those $200+ cartful grocery orders? I thought the first "F" in FFF, was for Fast😱

 

[Times Up]

I have they are so you can cram double the check lanes in the same space since they are staggered. You have a front row and back row you can double the amount of people waiting in lines but they move slower.. The stores in LA stores I went to had them, no where to put stuff and no where to put bagged stuff.

We already have double rows of registers. But seriously, why have double rows of registers if you don't have sufficient staffing to utilize them.

 

[Bosch]

We already have double rows of registers. But seriously, why have double rows of registers if you don't have sufficient staffing to utilize them.

Cause corp doesn't actually give a shit, it looks good they don't actually know or care if it is staffed.

 

[Yetive]

How do your cashiers handle those $200+ cartful grocery orders? I thought the first "F" in FFF, was for Fast😱

None of the stores have conveyor belts by me. You just keep sliding the merchandise to the scanner, then bag it. Sometimes you need an extra empty cart for the bags.

 

[Times Up]

None of the stores have conveyor belts by me. You just keep sliding the merchandise to the scanner, then bag it. Sometimes you need an extra empty cart for the bags.

Are the counters so short that you can actually reach all of the merchandise? I'm not all that tall so my reach is pretty limited. Having to rely on the guest to keep advancing their merchandise doesn't seem all the efficient or guest-centric.

 

[Yetive]

I'm pretty short, and I can reach, but guests usually help too. The bigger problem is guests can't unload everything on to the counter at once, so often want to hand it to you piece by piece.

 

[Anelmi]

We have double rows, all with conveyor belts.

 

[SFSFun]

Sounds like someone at corporate went into Trader Joe's once and just decided that's how we should do checkouts too.