- Joined
- Jun 12, 2011
- Messages
- 1,003
Nothing and I mean nothing ticks me off more than "phone shoppers". Yesterday and today we had calls that were ridiculous! Do you have little girls t-shirts in robin egg blue? Do you have musical greeting cards for weddings? Do you carry glitter toothbrushes in purple? Every single lane was open, sales floor were on constant backups and the operator is yelling for people to get the calls. Really she was yelling on the walkie. Personally I would love her to say "due to the fact it is a holiday weekend there currently are no available team members to take this call. Yes we carry little girl t-shirts in multiple colors. Yes we do carry musical greeting cards, not sure what specific ones we have. Yes we do carry toothbrushes. If you are looking for something very specific you are going to have to get off your entitled ass and come in and look for yourself. The guests in the store are getting our help first. People who call on the phone will be helped AFTER we have taken care of the people who are actually IN our store."
I love our operator, she is a fantastic woman. But by the end of the day I truly hated the sound of her voice.
Rant is over. Thanks for listening
I love our operator, she is a fantastic woman. But by the end of the day I truly hated the sound of her voice.
Rant is over. Thanks for listening