Placing Online Order for Guests

Joined
Jan 23, 2019
Messages
206
Is guest services able to place or assist a guest with placing an online order? I had a older guest looking for an item that I couldn't find on MyWork but was able to locate on the Target App on my Zebra. It said something about delivery being the only option available. I have her the DPCI for it and said I'm not 100% sure but I think guest services can help you order this product online if you would like. Really hoping I didn't send the guest up there only to be told they can't do it.
 
Joined
Jun 11, 2018
Messages
1,029
Is guest services able to place or assist a guest with placing an online order? I had a older guest looking for an item that I couldn't find on MyWork but was able to locate on the Target App on my Zebra. It said something about delivery being the only option available. I have her the DPCI for it and said I'm not 100% sure but I think guest services can help you order this product online if you would like. Really hoping I didn't send the guest up there only to be told they can't do it.
They should would mycheckout and also fitting room and electronics should have one too
 

PassinTime

Guest Advocate
Joined
Sep 13, 2017
Messages
1,711
I still think I’m missing something about linebusting with MCO. how is it any faster or better than just opening a lane? (Assuming it’s not like Black Friday and all the lanes are open)
My take is that you're giving "the appearance" that the lines have decreased because you're cherry picking off the guests that have just a few items and are paying with a card.

Also, you you can do a few guests and leave. On a register, you can get stuck for 20 minutes or more, easily.

Otherwise, I am having a hard time seeing the superiority of the MCO.
 
Joined
Nov 24, 2017
Messages
49
I still think I’m missing something about linebusting with MCO. how is it any faster or better than just opening a lane? (Assuming it’s not like Black Friday and all the lanes are open)
It’s great for the guest with 3 mychecheckout friendly items, who is paying with a card that they are 100% sure that they know the pin, and is kind and cooperative when the app crashes and you have to take them to a register. Super speedy
 

no nix nein

Queen of the Weekend Warriors
Joined
Apr 30, 2018
Messages
922
Is guest services able to place or assist a guest with placing an online order? I had a older guest looking for an item that I couldn't find on MyWork but was able to locate on the Target App on my Zebra. It said something about delivery being the only option available. I have her the DPCI for it and said I'm not 100% sure but I think guest services can help you order this product online if you would like. Really hoping I didn't send the guest up there only to be told they can't do it.
Make sure your store has working My Checkout Devices.

Mine doesn't and hasn't in at least 5 months.
 

Amanda Cantwell

Guest Service & Photo
Joined
Mar 27, 2017
Messages
3,553
It’s great for the guest with 3 mychecheckout friendly items, who is paying with a card that they are 100% sure that they know the pin, and is kind and cooperative when the app crashes and you have to take them to a register. Super speedy
This made me laugh lol
it takes 7-10 days, so it's standard shipping
I ordered something for a guest today and it was 2-day shipping.
Yeah it’s almost always 2 day for me too
 

HLN13

Hardlines TM
Joined
May 29, 2017
Messages
757
Make sure they have email
Check with leaders but most have no issue with you using their email. I’ve used mine before in a pinch, as long as the guest is okay with it and doesn’t need a receipt it doesn’t really matter
 
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