Ugh! This is my fear at my store. It hasn't happened yet, but the pressure to get Red Cards is so high, and its ridiculous!
I recently got a GSTL job, so I've been doing a lot of shadowing (and very little training, long story) with the current GSTLs. Frankly, I'm not excited about the job because of Red Cards.
Our store has something like a 30% rate of customers who ALREADY HAVE red cards, but this isn't taken into consideration when calculating cashiers red card rates.
For example, I got into a bit of a back and forth with one of the GSTLs the other day because she was saying that a new cashier has "no excuse" for not having a single red card out of 700 transactions. "Each cashier should get 1 every 100 transactions!"
No! That's insane.. if 30 of those transactions statistically already have a red card, how many, really, out of the other 70 are actually eligible customers?
Maybe they forgot theirs at home. Maybe they are buying a pack of gum. Maybe they are using their moms/husbands/grandma's card today. Maybe they don't have a check on them.
/rant.
Basically, I think the pressure is much too unreasonable, and I fully expect this so become more and more of an issue in the future because of the unrealistic expectations of management.