Archived Register asked for ID when making a return WITH a receipt...

[Nunyabiz]

Today I was working at guest services, and when a guest was making a return WITH a receipt, the register prompted me to scan her ID. I thought this was the weirdest thing and I had never encountered that before. Has anyone else ever had this come up?

 

[can't touch this]

she up to no good dog

 

[Dog]

This has happened to me, once when the items were paid using a credit card and once when the items were paid using a merchandise return card. One of them truly seemed sketchy and the person actually didn’t have an ID with them so thankfully I wasn’t able to do the return, the other was perfectly fine and the guest was happy to give me her ID and it went through so idk?

 

[Amanda Cantwell]

Well anything that was done with a check or merch card can prompt for ID. idk why credit card would but I guess it’s just the system flagging it. I wish it would do that for coupon scammers just to scare them a little

 

[buliSBI]

If its a high dollar item or entire purchase, or a purchase made with a check and immediate return.

A return done same day or different store.