So how is this working out for you all? Is management suggesting someone take the lead role? Is someone just doing it because they can handle it? What happens when no one "wants to". I don't mind helping run the front sometimes, but I don't like it so much when it is busy. Today, they had no SETL till 1. No manager even came near the front end. We had 2.5 new cashiers today (2 were new and one meh one). We have literally been given no direction other than "you should know what to do" which is fine in theory, but now summer seasonals are coming in and there are other new cashiers who don't know what to do. I feel like this is an experiment that could go horribly wrong some days.
I'm also a little irritated that the cashiers who are performing well are getting very little recognition. If you are an SETL, TL, ETL or SD, please tell your team they are doing a good job. A little verbal recognition or one of those little you cards could really make someone's day.
I'm also a little irritated that the cashiers who are performing well are getting very little recognition. If you are an SETL, TL, ETL or SD, please tell your team they are doing a good job. A little verbal recognition or one of those little you cards could really make someone's day.